Department of State Aide 6-E8 - Novi #121

Michigan State Police; Novi (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

The Michigan State Police is seeking a Department of State Aide to assist customers with their requests and applications. This full-time position requires a high school diploma and offers benefits. Candidates must be available for a varied work schedule and pass security checks.

Benefits

State Benefits

Qualifications

• Must be available to work a varied schedule of 40+ hours per week.
• Requires U.S. Citizenship and passing a background check.

Responsibilities

• Review requests and eligibility for services.
• Process transactions and educate customers on services.

Skills

Customer Service

Attention to Detail

Education

High School Diploma

Job description

POSITION DUTIES - The Department of State Aide will service customers by reviewing requests, eligibility, and application requirements; processing transactions; educating customers on services and alternative methods; and working with a sense of purpose, urgency, and accuracy for Michigan citizens. Review additional information about the position's responsibilities here: Position Description DOS Aide 6-E8

APPOINTMENT TYPE/BENEFITS - This position is Full-Time. Therefore, you would be eligible to participate in the benefits offered by the state.

WORK SCHEDULE - As a Full-Time position, the incumbent(s) will work a varied schedule of 40+ hours per week. Occasional travel may be required for relief assignments at other branch offices. To be considered for these positions, please be advised that you must be available to work any of the following days/hours during your appointment:

Branch Operations

• Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:30 p.m.
• Wednesday: 8:30 a.m. - 8:00 p.m.

Education

Educational level typically acquired through completion of high school.

Experience

• Level 6 - No specific type or amount is required.
• Level 7 - One year of experience equivalent to a Department of State Aide 6.
• Level 8 - Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department of State Aide 7.

You must apply for this vacancy through the NEOGOV system; click on "Apply" in the job posting for instructions in submitting your electronic application. Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment. Due to the nature of work of the Department of State, criminal records will be checked. Any position offer will be conditional until results of the criminal background record checks indicate eligibility for employment.

CDLKTEX: Pursuant to the Commercial Motor Vehicle Safety Enhancement (CMVSE) Act and the requirements established by the Federal Motor Carrier Safety Administration (FMCSA), this designation requires a nationwide criminal history background check prior to position appointment. The employee, once appointed, is required to successfully complete a formal CDL training course, and knowledge test prior to certification as a CDL Knowledge Test Examiner. Additionally, the incumbent will be required to pass refresher training and examination every four years.

SECCHDPOS: Position requires incumbent to be a United States Citizen and pass a thorough background investigation to comply with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security.

Security Checks & Citizenship Verification

As part of the Department of State’s efforts to produce secure driver’s licenses and personal identification cards, state law (Public Act 7 of 2008) requires the Department to perform security checks on designated positions. If appointed to a Security Checked Position, you must provide proof of U.S. Citizenship and continue to meet the requirements for the duration of the position. Employment may be terminated if U.S. Citizenship cannot be verified by the first day of employment. Acceptable documents include:

• Original certified birth certificate issued by a government in the U.S. or U.S. territory
• Valid, unexpired U.S. passport
• Certificate of Citizenship (N-560, or N-561)
• Certificate of Naturalization (N-550, N-570, or N-578)

Note: Photo ID must be provided. The legal name and date of birth on documents should match exactly. If the name has changed legally, proof of the change must be provided (e.g., marriage license, divorce decree, court order).

View the job specification at: http://www.michigan.gov/documents/DepartmentofStateAide_12503_7.pdf