Department Manager - Warehousing

FHI; Greensboro (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

FHI in Greensboro, NC is seeking a Department Manager to lead unloading operations and supervise the warehouse team. You will direct associates, coordinate shifts, ensure safety, and maintain accurate daily reporting to the corporate office.

The role emphasizes leadership, training, and adherence to company policies, with responsibilities for hiring, promotions, and timekeeping. Prior warehouse leadership is preferred to drive efficiency and safety.

Qualifications

• Education is not strictly required for success in this role.
• Experience in warehouse leadership is preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Directs associates to perform operations safely and efficiently.
• Uses daily huddles to communicate procedures and assignments.
• Coordinates work and ensures timely completion of tasks.
• Communicates with management, transportation partners, and leadership to meet performance and safety goals.
• Hires, promotes, and terminates associates as needed.
• Maintains safety inspections and enforces safety policies.

Skills

Leadership

Time management

Safety mindset

Communication skills

Mentoring

Education

No formal education required

Tools

Kronos system

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

ORGANIZATIONAL IMPERATIVE:

Department Managers primarily perform supervisory and other management responsibilities. Department Managers are the primary decision makers regarding the distribution of unloading assignments to unloaders and the coordination of unloading activities through the direction of leads and backup leads. They manage and have ultimate responsibility for the accurate and timely completion of administrative paperwork for reporting daily activity to the corporate office. The Department Manager is responsible to ensure compliance with all FHI policies and procedures.

SUCCESS FACTORS:

• There is year over year improvement in retention and turnover
• There is year of year improvement is DART rating
• The Contribution Margin for the assigned locations meets or exceeds goals as stated by company leadership and the Net Operating Income for the assigned locations is at or above stated goals.
• There is year over year sustained or improved WC costs
• There is year over year sustained or improved direct wage costs

BEHAVIORAL CHARACTERISTICS:

• Ability to commit to requests for assistance and follow through to make sure that they are complete and elevate as necessary
• Ability to effectively organize, prioritize and time manage workload.
• Ability to hold self and others accountable for high-quality, timely and effective results.
• Ability to mentor and assist direct reports to help achieve personal and professional goals by providing opportunities to learn new skills.
• Interacts respectfully and courteously with associates, co-workers, management, customers, and vendors.
• Demonstrates safety consciousness and set tone for safe, productive, respectful work environment.
• Demonstrates understanding of preventive measures to reduce freight and property damage.
• Demonstrates interest in and understanding of all FHI policies and procedures and other employment issues.
• Mental reasoning capabilities and mature problem-solving skills while managing multiple priorities.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Directs associates to perform operations safely and efficiently.
• Utilizes daily huddles with Associates to ensure operating procedures and assignments are communicated properly.
• Coordinates work assignments and ensures assignments are completed timely.
• Communicates with associates, host management, transportation partners, and FHI leadership to ensure performance standards and safety goals are accomplished.
• Responsible for hiring, promotions, and terminations of associates.
• Implements changes for performance improvement.
• Maintains safety mindset through daily safety inspections, adherence to safety policies, EHS Safety Audits, reporting potential safety threats; works with leadership to remedy threatening situations.
• Guarantee safeguard measures are being adhered to maintain cleanliness and a debris free work area.
• Mentors and trains of new associates, subordinate team members (succession plan)
• Performs load verification for accuracy
• Ensure Time Keeping (Kronos) Policies and procedures are enforced and adhered to. Performs timekeeping audits. Approves time.
• Accountable for successful completion of load assignments daily
• Duties, responsibilities and activities may change at any time at the discretion of management.

PHYSICAL REQUIREMENTS:

• Warehouse work environment with varying temperatures, at both hot and cold extremes
• Must be able to lift cases by hand weighing from 25 to 95 pounds, occasionally
• Must be able to operate warehouse/material moving equipment
• Ability to lift, walk, bend, twist, reach, push and squat occasionally.
• Use of standard office equipment in typical office environment/conditions.
• Ability to use close and distance vision to focus on computer screen for the majority of the workday.

QUALIFICATIONS:

Education:

• We believe that skills and experience are what truly matter. While education can be a valuable asset, it is not a strict requirement for success in this role.

Experience:

• Experience receiving or unloading in a warehouse or distribution setting
• 1+years of leadership experience, preferred

Knowledge/Skills:

• Knowledge of logistics, preferred
• Ability to speak and write English for effective communication
• Basic math skills
• Attention to detail and ability to follow directions
• Leadership skills and ability to supervise people and production effectively
• Must have valid driver’s license and pass background check

Additional Location:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!