Department Manager - Warehousing

Freight Handlers; Greensboro (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Freight Handlers in Greensboro, NC is seeking a Department Manager to supervise unloading operations and coordinate daily activities with leads and backup leads.

You will hire, promote, and terminate associates, uphold safety standards, and ensure accurate reporting to the corporate office. Strong leadership and organizational skills are essential.

This role emphasizes accountability, continuous improvement, and alignment with FHI policies to drive performance at the local site.

Qualifications

• Experience in warehouse or distribution leadershippreferred.
• Must have valid driver’s license and pass background check.
• Clear English communication skills required.

Responsibilities

• Directs associates to perform operations safely and efficiently.
• Coordinates unloading assignments and daily activities with leads and backup leads.
• Hires, promotes, and terminates associates; enforces Kronos timekeeping policies.

Skills

Leadership

Time management

Organizational skills

Communication

Supervisory experience

Job description

Introduction

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Organizational Imperative

Department Managers primarily perform supervisory and other management responsibilities. Department Managers are the primary decision makers regarding the distribution of unloading assignments to unloaders and the coordination of unloading activities through the direction of leads and backup leads. They manage and have ultimate responsibility for the accurate and timely completion of administrative paperwork for reporting daily activity to the corporate office. The Department Manager is responsible to ensure compliance with all FHI policies and procedures.

Success Factors

We will know the Department Manager is successful when:

• There is year over year improvement in retention and turnover
• There is year of year improvement is DART rating
• The Contribution Margin for the assigned locations meets or exceeds goals as stated by company leadership and the Net Operating Income for the assigned locations is at or above stated goals.
• There is year over year sustained or improved WC costs
• There is year over year sustained or improved direct wage costs

Behavioral Characteristics

• Ability to commit to requests for assistance and follow through to make sure that they are complete and elevate as necessary
• Ability to effectively organize, prioritize and time manage workload.
• Ability to hold self and others accountable for high-quality, timely and effective results.
• Ability to mentor and assist direct reports to help achieve personal and professional goals by providing opportunities to learn new skills.
• Interacts respectfully and courteously with associates, co-workers, management, customers, and vendors.
• Demonstrates safety consciousness and set tone for safe, productive, respectful work environment.
• Demonstrates understanding of preventive measures to reduce freight and property damage.
• Demonstrates interest in and understanding of all FHI policies and procedures and other employment issues.
• Mental reasoning capabilities and mature problem-solving skills while managing multiple priorities.

Essential Job Duties and Responsibilities

• Directs associates to perform operations safely and efficiently.
• Utilizes daily huddles with Associates to ensure operating procedures and assignments are communicated properly.
• Coordinates work assignments and ensures assignments are completed timely.
• Communicates with associates, host management, transportation partners, and FHI leadership to ensure performance standards and safety goals are accomplished.
• Responsible for hiring, promotions, and terminations of associates.
• Implements changes for performance improvement.
• Maintains safety mindset through daily safety inspections, adherence to safety policies, EHS Safety Audits, reporting potential safety threats; works with leadership to remedy threatening situations.
• Guarantee safeguard measures are being adhered to maintain cleanliness and a debris free work area.
• Mentors and trains of new associates, subordinate team members (succession plan)
• Performs load verification for accuracy
• Ensure Time Keeping (Kronos) Policies and procedures are enforced and adhered to.
• Performs timekeeping audits.
• Approves time.
• Accountable for successful completion of load assignments daily
• Duties, responsibilities and activities may change at any time at the discretion of management.

Physical Requirements

Warehouse work environment with varying temperatures, at both hot and cold extremes Must be able to lift cases by hand weighing from 25 to 95 pounds, occasionally Must be able to operate warehouse/material moving equipment Ability to lift, walk, bend, twist, reach, push and squat occasionally. Use of standard office equipment in typical office environment/conditions. Ability to use close and distance vision to focus on computer screen for the majority of the workday.

Qualifications

Education: We believe that skills and experience are what truly matter. While education can be a valuable asset, it is not a strict requirement for success in this role.

Experience: Experience receiving or unloading in a warehouse or distribution setting 1+years of leadership experience, preferred

Knowledge/Skills: Knowledge of logistics, preferred Ability to speak and write English for effective communication Basic math skills Attention to detail and ability to follow directions Leadership skills and ability to supervise people and production effectively Must have valid driver’s license and pass background check

Additional Location: If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Get more than a job - get a career! Build a foundation for your future while you gain experience and create connections. At FHI we pride ourselves on helping associates reach their full potential by providing training and on the job experiences that excite and drive success.