Department Manager - Shop

Rooms To Go; Dunn (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Associate discounts

Job summary

Rooms To Go is seeking a Department Shop Manager to oversee daily operations, lead shop teams, and maximize profitability. The role requires hands-on woodworking and mechanical skills with a keen eye for detail.

You will hire, train, and develop staff, ensure safety standards, and maintain an organized, clean, and visually appealing shop environment in a fast-paced setting. Travel up to 20% may be required.

Qualifications

• 3–5 years of related experience including supervision.
• Excellent verbal and written communication skills.
• Ability to follow company policies and procedures.
• Ability to manage time and priorities in a fast-paced environment.

Responsibilities

• Oversee day-to-day shop operations and manage shop teams.
• Hire, train, supervise, and develop associates.
• Ensure safety standards, cleanliness, and visual appeal of the shop.
• Motivate staff to achieve goals and handle inquiries or disputes.

Skills

Woodworking

Mechanical skills

Leadership

Communication

Time management

Problem solving

Team motivation

Safety awareness

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Position Summary

The Department Shop Manager is responsible for ensuring the smooth day-to-day operations of the shop, managing the shop teams, and maximizing profitability of the shop. This position requires strong woodworking and mechanical skills and attention to detail.

Essential Duties And Responsibilities

• Works directly with operations to ensure associates have clear expectations of responsibilities.
• Fosters a positive and inclusive work environment that promotes teamwork and motivation.
• Hires, trains, supervises, develops, and evaluates associates.
• Addresses associates' disputes, questions, and concerns.
• Ensures all staff adhere to safety standards, company policies, and procedures.
• Ensures the shop is adequately stocked, clean, and visually appealing.
• Motivates associates to complete assigned tasks and reach goals.
• Performs other duties as assigned.

Knowledge Of

• Strong woodworking and mechanical skills and attention to detail.
• Excellent leadership skills to effectively manage many associates, complete varied and complex administrative documents accurately and timely.
• Must have demonstrated initiative, creative problem solving and innovation.
• Requires demonstrated ability to organize and prioritize multiple objectives, to integrate changing processes and procedures, to manage time and resources effectively in a fast-paced environment, and work as a team player.
• Ability to understand the distribution center plans related to product storage.
• Excellent understanding of safety policy and practices.

Education Requirements

• Min/Preferred: Minimum
• Education Level: High School Diploma or equivalent

Experience

• Must have 3 - 5 years of related experience including supervision.

Essential Requirements

• Excellent verbal and written communication skills.
• Excellent time management skills.
• Ability to utilize computer programs such as MS Office.
• Ability to listen, understand, follow directions, and motivate associates.
• Ability to develop professional relationships with coworkers.
• Ability to follow the company policies and procedures.
• Ability to meet or exceed company standards.
• Ability to problem solve.

Work Environment

• Travel Required: Occasional, up to 20%
• Ability to work extended hours: Required
• Sit: Occasional
• Stand: Constant
• Walk: Constant
• Twist/Turn: Occasional
• Stoop/Bend: Occasional
• Squat: Occasional
• Kneel: Occasional
• Reach Above Shoulder: Occasional
• Balance/Climb: Occasional
• Ability to work a flexible schedule including days, nights, weekends, and holidays. Including extended working hours, handling high volume workloads: Frequent
• Must wear ankle high leather work boots: Constant
• Must wear gloves and safety glasses as applicable: Occasional
• Ability to work in hot, cold, and/or sudden temperature changes including humidity: Constant
• Ability work in a dusty and/or dirty environment: Constant
• Must be able to perform simple grasping, fine manipulation, pushing and pulling with hands: Occasional
• Ability to use/operate hand tools: Occasional
• Ability to work in a noisy environment: Constant
• Lift/Carry: Over 50lbs 1-6 Ft. Frequency: Occasional
• Push/Pull: Over 50lbs 1-6 Ft. Frequency: Occasional

Please note: Anything over 50 lbs. or of an awkward size or nature requires the use of a two-person lift and/or the use of assistive devices.

Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US with over 250 stores in ten southern states, eight distribution centers and an e-commerce business. Rooms To Go offers a collaborative work environment within a supportive culture.

Rooms To Go Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Associate discounts including furniture
• Company paid life and disability insurance
• Paid time off
• Employee Assistance Program
• Wellness Programs
• And more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Applicants must be authorized to work in the U.S.