DEPARTMENT MANAGER - SALES

Von Maur; Louisville (KY); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Department Manager to lead a team dedicated to providing exceptional customer service. This role involves motivating associates, developing business relationships, and ensuring sales goals are met. With a commitment to employee growth and a supportive work environment, this position offers a unique opportunity to thrive in a rewarding retail atmosphere. Join a company that values its employees and fosters career advancement, making it a great place to build your future.

Benefits

Competitive wages

Commission incentive

No extended holiday hours

Promote from within philosophy

Qualifications

• Experience in retail management and customer service.
• Ability to motivate and lead a team effectively.

Responsibilities

• Motivate associates to deliver outstanding customer service.
• Develop relationships to grow department business.
• Assess associate performance to improve service quality.

Skills

Customer Service

Sales Management

Team Leadership

Coaching

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

Oxmoor Center, Louisville, Kentucky, United States of America

Job Description

Posted Monday, May 5, 2025 at 6:00 AM

As a Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.

What You’ll Do:

• Motivate associates to deliver outstanding customer service– train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

WHAT YOU CAN EXPECT:

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Commission incentive - the more you sell the more you make!
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

ABOUT US:

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.

Oxmoor Center, Louisville, Kentucky, United States of America