DEPARTMENT MANAGER - SALES

Colonial Group; Columbus (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

Job summary

Von Maur seeks a Department Manager in Columbus, OH to lead a team, drive sales, and ensure top-tier customer experiences. You will train and coach associates, develop relationships to grow the department, and manage daily duties to meet sales targets.

You will assess performance, provide constructive feedback, and implement solutions to address customer and department needs, with shifts including days, evenings, and weekends.

Qualifications

• Candidates should demonstrate leadership and ability to coach associates.
• Strong focus on customer service and achieving sales goals.
• Experience in training and developing teams in a retail setting.

Responsibilities

• Motivate associates to deliver outstanding customer service; train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve service quality and department results
• Provide feedback on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Skills

Team leadership

Customer service

Sales goals

Relationship building

Training

Problem solving

Scheduling flexibility

Job description

As a Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.

What You’ll Do:

• Motivate associates to deliver outstanding customer service– train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

WHAT YOU CAN EXPECT:

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Commission incentive - the more you sell the more you make!
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

ABOUT US:

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.