Department Manager — People, Performance & Visuals

H&M; Washington (District of Columbia); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Staff discount

H&M Incentive Program (HIP)

401K

Job summary

H&M in Washington, DC is seeking a Department Manager to lead a diverse team and drive superior store execution. You will foster an inclusive culture, guide daily operations, and ensure a premier omni customer experience in line with global standards.

You will analyze sales, set goals, manage budgets, recruit and coach staff, and work with Visual Merchandisers to optimize product presentation and profitability.

Qualifications

• Experience leading a retail team and driving sales results.
• Strong communication and coaching skills.
• Analytical mindset with budgeting and performance tracking.

Responsibilities

• Lead and develop store team to deliver excellent customer service.
• Set sales and budget goals, create plans to optimize profits.
• Ensure omni customer experience and visual standards across the store.
• Recruit, onboard, and manage performance of team members.
• Collaborate with Visual Merchandisers to maintain in-store presentation.

Skills

Leadership

Communication

Analytical skills

Job description

H&M in Washington, DC is seeking a Department Manager to lead a diverse team and drive superior store execution. You will foster an inclusive culture, guide daily operations, and ensure a premier omni customer experience in line with global standards.

You will analyze sales, set goals, manage budgets, recruit and coach staff, and work with Visual Merchandisers to optimize product presentation and profitability.