Department Manager - Nike Somerville

Nike Inc; Somerville (MA); On-site; USD 4,065,000 - 6,097,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Accounts

Flexible Savings Accounts

401(k) Plan with company contributions

Employee Stock Purchase Plan (ESPP)

Paid Time Off

Employee Discounts (Nike/Converse/JORD

Assistance programs (EAP)

Educational support

Job summary

Nike Factory Store Somerville is hiring a Department Manager to lead a high-volume, fast-paced team and deliver exceptional customer service. You will train and coach staff, drive service principles, and foster an inclusive, community-focused store culture in Somerville, MA.

Join a team that values teamwork, operational excellence, and growth opportunities within Nike. You’ll manage daily store operations, lead people, and influence sales and customer satisfaction while balancing scheduling

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
• Proven ability to utilize tools for conflict resolution and employee coaching and counseling.
• Able to work mornings, weekends, nights, and holidays as needed.

Responsibilities

• Leading a team the helps keep all store functions running seamlessly.
• Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.
• Equip store employees with tools needed to succeed in their day-to-day responsibilities.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management.
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Skills

Customer-facing experience

Leadership experience

Recruitment and team leadership

Microsoft Office & retail systems

Physical stamina (bend/squat/reach/lad

Tools

Microsoft Office

Retail business systems

Job description

The hourly rate for this position ranges from $29.51 to $44.26. Actual pay rate will vary based on a candidate's location, qualifications, skills and experience.

Information about benefits can be found here.

Location & Store Type:Nike Factory Store - Somerville

Address:Somerville, MA

Hours:Full Time – 34-40 hoursper week, including nights and weekends

Behind everygreat teamis a great coach.That’swhy when you join us as a Department Manager, we refer to you as a Coach.

Join the NIKE Team as a Department Manager

As a Nike Department Manager,you’rethe face of NIKE.Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them.You’llwork with your team to focus on customer service and get to the win the right way.

We believe that if you have a body, you are an athlete, andyou’llbring this to life with your passion for sport and customer service. This includesproperly trainingyour team and implementing our Service Principles whilerepresentingour global culture of sport, the NIKE brand, each other, and your community. You lead the charge of ensuring your team makes positive moments, has fun, and feels like they are a part of something bigger.

Asa Department Manager,you'lllead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported.You'lluse your retailexpertiseto drive store growth strategies and create opportunities to continuebuilding uponcommunity partnerships. You are the one peoplelook tofor encouragement,leadershipand bringing NIKE to life for our customers, communities, and colleagues. You will also enjoy benefits like employee discounts, healthcare, paid timeoffand education programs to develop and advance your career.

Putting Your Best Foot Forward

• Three years of customer-facing retail or hospitality experience

• One year of leadership experience

• Demonstrated ability to recruit,buildand lead high-performing teams

• Proficient in Microsoft Office and retail business systems

• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations

• Proven ability toutilizetools for conflict resolution and employee coaching and counseling

• Able to work mornings, weekends, nights, and holidays as needed

What You're Responsible For

• Leading a teamthe helpskeep all store functions running seamlessly.

• Ensuring your store is staffed by attracting,assessingand onboarding your future teammates.

• Equip store employees with tools needed to succeed in their day-to-day responsibilities.

• Leading your store's team and business results/critical metrics, including budgeting, planning,a high levelof customer service, sales, people leadership and management

• Managing product life cycle from stockroom to visual merchandising and the sales floor.

#mynext: Be Empowered to Grow within Nike and Create the Future

Be Rewarded for a Job Well Done

• Medical, Dental and Vision Insurance

• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment

• 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the dayyou'rehired

• Accrued Paid Time Off and Holiday Pay

• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)

• Access to support through Optum Employee Assistance Program at no cost for you and your family

• Discounts for you and your family from Nike, Converse, and Jordan up to 50% off

• Information about benefits can be found here

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.