Department Manager Kids - Post Street

ZARA; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

25% employee discount

Internal promotion programs

E-learning and training programs

Community/social projects

Job summary

Zara USA, Inc. is hiring a Department Manager in San Francisco. You will lead the section's sales team with strong product and fashion know-how, ensuring an attractive image and layout aligned with client needs.

You will analyze reports, manage stock, supervise replenishment, and coordinate with store leadership to drive sales and maintain high service standards. The role emphasizes training and team development in a fast-paced retail environment.

Qualifications

• Experience leading a sales team in fashion retail
• Strong knowledge of products, fashion and trends
• Analytical capacity for reports and store analytics
• Ability to manage store image and layout for customers

Responsibilities

• Control stock and manage your section to achieve the sales objectives.
• Review the news, give locations, and mark store/warehouse rotations.
• Maintain a global view of the business; communicate with other managers to unify the client image.
• Supervise product replenishment.
• Control the merchandising and furniture of the store.
• Communicate and provide feedback with both the general manager and the team.
• Conduct product analysis to carry out actions and improve results.
• Ensure customer service standards are met and incidents are resolved.
• Take responsibility for minimizing SHRINKAGE and implement action plans.
• Organize the sales team to maximise store productivity.
• Continuously train the sales team and specialists of the store.
• Develop, recognize and give constructive feedback for team evolution.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Sales optimization

Merchandising

Team training

Job description

Zara offers the latest fashion trends for all. An international brand with stores in major cities worldwide and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity, and humility motivate us every day. Does it sound like you? Maybe you are a Zara person.

Purpose

As a Department Manager, you are primarily responsible for fulfilling the commercial strategy while maintaining an attractive image adapted to the client. You lead and inspire the section's sales team, with strong knowledge of products, fashion, social media, and trends. Commercial core, with analytical capacity for all the reports we work with, as well as organizational. You will also be responsible for the overall image of your section and adapting the layout to the type of client.

Key Responsibilities:

• Control stock and manage your section to achieve the sales objectives.
• Review the news, give locations, and mark store/warehouse rotations.
• Maintain a global view of the business; communicate with other managers to unify the client's image.
• Supervise product replenishment.
• Control the merchandising and furniture of the store (walls, columns, mannequins, tables, shop windows)
• Communicate and provide feedback with both the general manager and the team.
• Conduct product analysis (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.
• Conduct commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Team communications).
• Ensure that customer service standards are met and incidents are resolved.
• Take responsibility for minimizing SHRINKAGE. Execute action plans based on the store's needs.
• Manage the organization of people in your section, taking advantage of the store's commercial potential.
• Organize the sales team to execute all commercial tasks as productively as possible for the store.
• Continuously train the sales team in your section and specialists of the store.
• Identify and propose new profiles for your team.
• Develop, recognize and give constructive feedback for the evolution of the team.
• Responsible for compliance with occupational risk prevention, health and safety regulations.

What we offer:

In addition to a competitive salary, you will also receive a 25% discount to buy the latest trends in any of our brands and a variety of benefits where you can find a wide range of discounts.

Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more!

Zara USA, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.