Department Manager - Advanced AI & Agentic Solutions CoE - CECONY

OpenTalent; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

OpenTalent is seeking an experienced Department Manager to lead the Advanced AI & Agentic Solutions CoE, owning the design, build, and enablement of agentic AI solutions from prototype through scalable production deployment.

This role ensures agentic AI solutions are designed consistently, delivered at scale, reusable enterprise-wide, and transitioned smoothly into production support.

Qualifications

• Bachelor's Degree and at least 10 years of full-time work experience.
• Master's Degree in Business Administration, Finance, MIS or related field with 10+ years in enterprise AI.
• Proven experience leading enterprise AI and agentic solutions from architecture to production deployment.

Responsibilities

• Lead agentic AI solution delivery across prototypes, POCs, pilots, and production use cases
• Own reusable agentic patterns for prompts, tools, actions, orchestration, integrations, and human-in-the-loop controls
• Drive solution design and architecture in alignment with standards, NFRs, security, governance, and platform capabilities
• Coordinate Agentic Solution CoE, AI architecture, data engineering, and interim run-support
• Ensure use cases have clear design, data readiness, delivery plans, acceptance criteria, and handover paths
• Partner with Product Governance on testing, validation, monitoring feedback, release readiness, and remediation
• Define transition path from manual delivery to scalable Agentic-First delivery and automation
• Lead and develop a team of managers through coaching and performance management

Skills

Leadership

Solution architecture

Cross-functional leadership

Team coaching

Delivery governance

Education

Bachelor's Degree

Master's Degree in Business/Info Systems

Job description

The Advanced AI & Agentic Solutions CoE Department Manager leads the Agentic CoE and Advanced AI delivery capability, owning the design, build, and enablement of agentic AI solutions from prototype through scalable production deployment. The Department Manager drives solution architecture, reusable patterns, delivery standards, and cross-functional execution across business use cases, data engineering, platform teams, and vendors.

This role ensures agentic AI solutions are designed consistently, delivered at scale, reusable across the enterprise, and transitioned cleanly into production support.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

• Lead agentic AI solution delivery across prototypes, POCs, pilots, and production use cases
• Own reusable agentic patterns for prompts, tools, actions, orchestration, integrations, and human-in-the-loop controls
• Drive solution design and architecture in alignment with enterprise standards, NFRs, security, governance, and platform capabilities
• Coordinate Agentic Solution CoE, AI architecture, use-case data engineering, and interim run-support activities
• Ensure use cases have clear technical design, data readiness, delivery plans, acceptance criteria, and production handover paths
• Partner with Product Governance on testing, validation, monitoring feedback, release readiness, and remediation
• Define the transition path from manual delivery support to scalable Agentic-First delivery and automation
• Lead and develop a team of managers through coaching, performance management, and effective work assignment to drive aligned execution and business outcomes
• Bachelor's Degree and a minimum of 10 years relevant full-time work experience
• Master's Degree in Business Administration, Finance, Accounting, Management Information Systems, Information Systems or related business or technology aligned field and a minimum of 10 years relevant full time work experience leading enterprise AI and agentic solutions from architecture through production deployment in complex, regulated environments
• A minimum of 10 years of experience delivering AI, machine learning, or advanced analytics solutions from concept through production deployment in complex enterprise environments, preferred
• Proven experience leading cross functional technical teams responsible for solution architecture, engineering delivery, and operationalization of AI or automation platforms, preferred
• Hands-on experience designing and implementing AI or agentic systems including prompt engineering, orchestration frameworks, API/tool integrations, and human in the loop workflows, preferred
• Demonstrated experience establishing reusable architecture patterns, delivery standards, and governance practices for scalable AI or digital platform solutions, preferred