Department Manager

McDonald's; St. Louis (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

A franchisee of McDonald's is seeking a Department Manager to lead shifts and manage departments within the restaurant. This role involves ensuring excellent customer service, training staff, and overseeing food quality and safety. Ideal candidates will have previous managerial experience and a passion for team leadership in a fast-paced environment.

Benefits

5-10 days paid vacation

Education benefits through Archways to Opportunity

Medical, dental, and vision coverage

Disability, life, and accident insurance

Service awards

Employee Resource Connection

Qualifications

• Previous managerial experience preferred, ideally in restaurant, retail, or hospitality.
• Positive team player with flexible schedules.
• Must be 18 years or older.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly customer experience.
• Manage systems like Training, Food Safety, and Inventory Management.
• Ensure quality food delivery and control food costs.

Skills

Leadership

Customer Service

Team Management

Job description

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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description
McDonald's Works for Me.
I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.
The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let’s talk. Make your move.

Requirements
Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. Some managers also lead Departments, managing systems like Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results.
The Guest Service Department Manager’s responsibilities include ensuring Crew and Managers deliver excellent customer service, executing sales promotions effectively, training staff in service procedures, and organizing the Front Counter McCafé and Drive-Thru for optimal service.
The Kitchen Department Manager’s responsibilities include ensuring the delivery of quality, safe, and fast food, controlling food costs, and training kitchen staff on production procedures, including new menu items.
The People Department Manager’s responsibilities include hiring qualified crew, training them well, scheduling to meet sales and profit goals, and motivating staff through recognition and engagement.
Previous managerial experience is preferred, ideally in restaurant, retail, or hospitality environments. We seek positive team players with flexible schedules who enjoy working in a fast-paced environment. You must be 18 years or older to be a manager.

Additional Info
In addition to competitive pay, a Department Manager at a McDonald's Corporate store is eligible for benefits including:

• 5-10 days paid vacation
• Education benefits through Archways to Opportunity, including high school diploma, college tuition assistance, and ESL classes
• Medical, dental, and vision coverage
• Disability, life, and accident insurance
• Service awards
• Employee Resource Connection

This posting provides an overview of working in a McDonald’s restaurant but is not an exhaustive job description. Employees perform various tasks daily, and all essential functions are not listed.

By applying, I acknowledge that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. I understand that the franchisee is responsible for employment decisions, and my application information will be forwarded to them. McDonald’s USA will not receive a copy of my application and has no involvement in employment decisions. I understand I should contact the franchise for privacy policies.