Department Manager

SupportFinity™; Palo Alto (CA); On-site; USD 48,009 - 60,049; Full time

Benefits offered by this job

Generous employee discount

Access to health benefits

Retirement savings plan

Accrued time off

Job summary

SupportFinity™ is seeking a Retail Manager in Palo Alto, California, to drive sales, manage team performance, and lead training initiatives. Ideal candidates will have over 3 years of retail management experience, emphasizing communication and problem-solving skills.

This role includes a generous employee discount and access to health benefits, along with a pay range of $34.85 – $43.59 per hour. Join us to foster an inclusive environment and a culture of respect.

Qualifications

• 3+ years of successful retail management experience.
• Ability to build relationships and communicate effectively.
• Skilled in innovative thinking and sound judgment.

Responsibilities

• Plan, identify, and delegate team responsibilities.
• Handle training and performance management.
• Drive sales through maximizing selling behaviors.

Skills

Retail management experience

Communication skills

Problem-solving

Team building

Time management

Job description

Overview

REI Co‑op is united around discovering, building, and celebrating better ways of working so that people can pursue a love of the outdoors. When you work for the co‑op, you do your best work with support to live your best life. You play a part in shaping the future of the outdoors, for people and our planet.

Responsibilities and Qualifications

• Plan, identify, communicate, and delegate responsibilities to team.
• Handle training, coaching, recognition, and performance management.
• Direct the execution of core standards and overall visual direction.
• Drive sales through all channels by maximizing selling behaviors.
• Make business adaptations to increase sales and service.
• Communicate key company strategies and changes to teams as needed.
• Recruit and develop diverse talent from within and outside the organization.
• Inspire a customer‑centric culture by recognizing and rewarding team.
• Develop top performers, evaluate performance, give coaching, and appropriate level of feedback.
• Build teams through effective employee development, involvement, and communication.

Your qualities

• 3+ years of successful retail management experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Benefits

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Pay range: $34.85 – $43.59 per hour.

Equity and inclusion

At REI, the outdoors is for all. We are committed to becoming a fully inclusive, anti‑racist, multicultural organization. We emphasize diversity and foster a culture of respect and belonging.