Department Manager

McDonald's; Northampton (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Time Off

Bonus pay

Free Meals during work

30% off family meals

Free Uniforms

World Class Training

Employee Rewards

Archways to Opportunity

Tuition Reimbursement – up to $3,000

Finish your High School diploma

Master English language skills

Earn your college degree

Free career advising

Job summary

McDonald’s in Northampton, MA is seeking a driven Department Manager to help run day-to-day restaurant operations. You’ll lead kitchen, people, and guest services teams, ensuring safety, quality, and efficiency across shifts.

We offer world-class training, tuition assistance, language support, and a comprehensive benefits package. Join a team that values growth, flexible scheduling, and employee development, with opportunities to pursue higher education and career advancement.

Responsibilities

• Kitchen Department Managers are responsible for ensuring high quality food is delivered quickly, safe, with controlled food costs and trained staff.
• People Department Managers ensure qualified crew are hired, well trained, and scheduled to meet sales and profit goals; they onboard new staff and motivate with recognition.
• Guest Services Department Managers ensure a memorable customer experience, proper promotions, trained service staff, and organized Front Counter and Drive-Thru areas.

Job description

Our team is hiring a driven Department Manager!

Start moving forward safely today – Our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals.

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Responsibilities:

• Kitchen Department Managers are committed to the restaurant delivering high quality food to customers quickly, that food is always safe, food cost is controlled, and that all kitchen staff are trained in production procedures, including new menu items.

• People Department Managers are responsible for making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. They also help Crew get off to a good start at the restaurant and engage employees through motivation and recognition.

• Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.

Benefits & Perks

Enhanced Safety Measures

Flexible Scheduling

Health Insurance

401K

Paid Time Off

Bonus pay

Free Meals during work

30% off family meals every day

Free Uniforms

World Class Training

Employee Rewards

Archways to Opportunity

Tuition Reimbursement – up to $3,000 per year

Finish you High School diploma

Master English language skills

Earn your college degree

Free career advising!

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.