Department Manager

D.H. Pace Company, Inc.; Las Vegas (NV); Vor Ort; USD 85.000 - 120.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid time off

Company-paid life insurance

Short-term disability

Long-term disability

401(k) with match

Health Savings Account

Flexible Spending Account

Voluntary benefits

Employee discounts

Competitive compensation

Zusammenfassung

DH Pace Company, Inc. is seeking a Department Manager for its K&B Garage Doors branch. You will oversee daily department operations, lead field technicians and office staff, and drive service quality while controlling labor costs and maximizing profitability.

You will travel during training and contribute to branch growth by maintaining high customer service standards and coordinating with leadership to deliver projects on time and within budget.

Qualifikationen

• Experience in supervisory/managerial roles preferred in a field service or installation environment.
• Excellent communication and organizational abilities; able to manage multiple stakeholders.
• Capable of developing field technicians and office personnel and controlling costs.

Aufgaben

• Oversee day-to-day department operations.
• Develop and manage field technicians, installers, and office staff toward high-level service while controlling labor costs and maximizing profit.
• Ensure projects are completed on time, within budget, and to customer satisfaction.
• Proactively handle customer interactions to maintain positive experiences, even when delivering difficult news.
• Manage department budget and P&L with accountability for costs of labor and materials.
• Improve performance through regular reviews and coaching of the team.
• Assist with hiring and training of new employees.
• Other duties as assigned by manager.

Kenntnisse

Leadership

Communication

Team management

Budgeting

Driver's license

Jobbeschreibung

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

K&B Garage Doors, a DH Pace Company, Inc. aspires to hire a Department Manager.

In this role, you will oversee the department, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction.

• We need a versatile leader who's ready to wear many hats, stay flexible in a high-volume, high-pressure environment, and willing to travel during training
• You’ll bring a strong customer service mindset, keep team morale high while holding customer service standards to the highest bar, and be driven to help this branch grow

Responsibilities:

• Manage day-to-day operations of the department
• Managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
• Ensure that projects are completed timely, efficiently, below budget and to the satisfaction of our customers.
• Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news.
• Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Other duties as assigned by manager

Job Requirements:

• Supervisory or managerial responsibilities with a company that fixes/repairs/installs equipment/products preferred
• Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
• Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
• Must possess valid driver’s license and good driving record

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.