Department Manager

McDonald's; DeWitt (IA); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Performance Based Bonus Program

Paid vacation

Education assistance

Medical, dental, and vision coverage

Disability and life insurance

Service awards

Job summary

A leading fast-food franchise in DeWitt seeks a Department Manager to lead shifts and manage service areas. The ideal candidate should have previous managerial experience, thrive in a fast-paced environment, and be a positive team player. Responsibilities include ensuring excellent customer service, managing kitchen operations, and training staff. This position offers opportunities for career advancement and includes benefits like a performance-based bonus program and paid vacation.

Qualifications

• Previous managerial experience preferred in restaurant, retail, or hospitality.
• Positive team player with flexible schedule in a fast-paced environment.
• Must be 18 years or older to manage in corporate-owned restaurants.

Responsibilities

• Lead shifts ensuring fast, accurate, and friendly customer experience.
• Manage departments like Training, Food Safety, and Inventory Management.
• Ensure staff deliver great customer experience and manage service areas.
• Deliver high-quality and safe food quickly in the kitchen.

Skills

Team leadership

Customer service

Flexibility

Job description

Position

Department Manager at McDonald's

Starting Pay

$16.00 per hour

Benefits

• Performance Based Bonus Program
• Paid vacation
• Education through Archways to Opportunity – opportunities to earn a high school diploma, college tuition assistance, and English as a second language classes
• Medical, dental, and vision coverage
• Short‑ and long‑term disability, life, and accident insurance
• Service awards

Description

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES—to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

Managers lead shifts every week, ensuring a fast, accurate, and friendly customer experience. Some managers also lead Departments, managing assigned systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results to the team and other managers.

The Guest Service Department Manager ensures Crew and Managers deliver a great customer experience, that sales promotions are executed well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive‑Thru areas are organized for optimal service.

The Kitchen Department Manager ensures the restaurant delivers high‑quality, safe, and cost‑controlled food quickly, and that all kitchen staff are trained in production procedures, including new menu items.

The People Department Manager ensures qualified crew are hired, trained, and scheduled to meet sales and profit goals, and maintains crew motivation and recognition.

Requirements

Previous managerial experience preferred, ideally within a restaurant, retail, or hospitality environment. Positive team players with flexible schedules who thrive in a fast‑paced McDonald’s environment. Must be 18 years or older to manage in our corporate‑owned restaurants.

This posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the employer and is responsible for all employment matters. Applicants acknowledge that McDonald’s USA has no involvement in employment decisions.

By applying, I understand that I will be employed by the independent franchisee, not McDonald’s USA. I acknowledge that McDonald’s USA will not receive my application and will not be part of hiring decisions. I understand that privacy practices are governed by the franchisee.

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