Team Lead (Key Holder)

Ace Hardware; Lakewood (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Ace Hardware Corporation is seeking a Team Lead for our Colorado store in Lakewood. The role focuses on leading the team, delegating tasks, training, and ensuring smooth shifts.

You will oversee opening and closing, handle cash, resolve conflicts, and strive to deliver the highest level of customer service.

This position offers a place in a community-focused hardware store network with opportunities to grow within the Ace family.

Qualifications

• Experience leading retail teams.
• Ability to manage cash handling systems.
• Strong customer service focus.

Responsibilities

• Delegate, train, and supervise shift associates.
• Oversee opening or closing procedures.
• Resolve conflicts and ensure high-quality customer service.

Skills

Retail leadership

Job description

Retail leadership experience may qualify you for this exciting opportunity. Our friendly atmosphere, competitive wages, and commitment to excellence make {{brand_name}} the Place for a fulfilling career.

Team Leads delegate, train, are responsible for cash handling, and monitor the progress of shift associates and all facets of the hardware store. The primary responsibilities of team leads are to be dependable to ensure the opening or closing of the store, handle conflict if it arises, to ensure customers are receiving the highest level of customer service.

{{brand_name}} offers a career path and opportunity to grow and advance.

The ability to lift 50 pounds consistently, and to stand and walk for up to 8 hours during shift are required.

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond

hardware: build a future, a purpose, and a community with us.

At {{brand_name}} you have the opportunity to grow with the company in a fun and active work

environment.

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location.Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.