Department Lead

US Foods; Portland (OR); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Employee stock purchase plan

Job summary

US Foods in Portland, OR is seeking a Store Lead to manage all functions of the Dry, Disposables, and Culinary Equipment Supplies (CES) and fresh departments as assigned by Store Management. You will ensure inventory levels, display quality, and customer service, with Manager on Duty responsibilities.

This full-time role requires 3 years of retail or service experience, supervisory experience preferred, and a flexible schedule including weekends and holidays. Starting pay is $22.62 per hour.

Qualifications

• Minimum three years of experience in retail, restaurant, or customer service.
• Supervisory or lead experience preferred.
• Must be able to work a flexible hourly schedule including weekends and holidays.
• Proficient with computer use (email, internet, word processing).

Responsibilities

• Maintain proper inventory levels and merchandising across assigned areas.
• Complete daily orders and ensure pricing/presentation standards.
• Provide excellent customer service and support staff to meet goals.
• Open/close the store and perform Manager on Duty functions as needed.

Skills

Customer service

Leadership

Retail experience

Flexible schedule

Education

High School diploma or equivalent

Tools

POS system

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! Leads all functions of the Dry, Disposables, and Culinary Equipment Supplies (CES), and fresh departments as assigned by Store Management. Ensures effective inventory levels, appealing and profitable merchandise presentation and quality customer service. The lead will have Manager on Duty responsibilities; in the absence of the Store Manager and/or Assistant Store Manager, including opening and closing the CHEF’STORE. We Help YOU Make It!

Schedule: Full-Time 30-40 Hours Weekly Opening/Closing Shifts Required Weekends and Holidays Needed

Pay Starting at:$22.622

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure proper inventory levels, based on store capacity, promotions, customer requests and seasonal merchandise, in all assigned areas to maximize sales.
• Complete all daily orders
• Maximize departmental sales by driving and maintaining superior customer service, freshness, and in stocks.
• Ensure a daily date check is executed.
• Train, motivate and develop staff to execute the same standards.
• Ensure appealing presentation and pricing standards are maintained in assigned areas.
• Utilize computer as needed.
• Stock shelves, set up displays, ring up merchandise and sales, and perform cleaning duties as needed
• Open and close the CHEF’STORE in the absence of the Store Manager or Assistant Store Manager.
• Perform Manager on Duty functions as needed.
• Role model and promote our cultural beliefs
• Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices at all times.
• Correct safety issues and then notify the store management of any safety issues that exist in the store, correct if possible.
• Responsible for other duties and responsibilities as assigned or required by Store Management.

SUPERVISION

The incumbent is not required to provide direct supervision for any position. However, the incumbent may be required to monitor performance and provide real time coaching to support other associates in achieving the assigned goals.

RELATIONSHIPS

Internal: The incumbent is required to interact with employees at all levels of responsibility throughout the company. External: The incumbent is required to interact with all customers and service providers.

WORK ENVIRONMENT

Work is performed in a retail store setting, open to the public. While performing the duties of this job, exposure to outside weather conditions which can include inclement weather. The noise level in the work environment is usually moderate. Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed. Temperature varies throughout the store ranging from -10 to 85 degrees. Required to physically interact with customers.

MINIMUM QUALIFICATIONS

• Three (3) years’ experience in a retail setting, restaurant, or customer service environment.
• Supervisory or Lead experience preferred.
• Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.
• Must possess and demonstrate competency and proficiency with computer use, word processing, email, and internet software.

Certifications/Training N/A

Licenses N/A

PREFERRED QUALIFICATIONS

• Must have the desire and the ability to deliver exceptional customer service.
• Must possess the ability to quickly assess situations, address issues, and make solid, good business decisions.
• Must demonstrate good common sense and the ability to think logically through all situations.
• Must possess the ability to build professional relationships with the client base.
• Must be motivated and self-driven and consistently demonstrate the ability to analyze customer needs and make recommendations based on sound business knowledge and commercial acumen.
• Must possess the adaptability and a willingness to help out in order to get the job done, understanding fully that the nature of the business means that staff at all levels within the store will be expected to “roll up their sleeves” and provide whatever is required to offer the customer fast, easy, and efficient service

Education

High School diploma or equivalent required.

PHYSICAL QUALIFICATIONS

• OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
• Job requires worker to: FREQUENCY: STAND: CONTINUOUSLY WALK: CONTINUOUSLY DRIVE VEHICLE: OCCASIONALLY SIT: OCCASIONALLY
• LIFT 1-10 lbs (Sedentary): CONTINUOUSLY 11-20 lbs (Light): CONTINUOUSLY 21-50 lbs (Medium): CONTINUOUSLY 51-100 lbs (Heavy): FREQUENTLY Over 100 lbs (Very Heavy): OCCASIONALLY
• CARRY 1-10 lbs (Sedentary): CONTINUOUSLY 11-20 lbs (Light): CONTINUOUSLY 21-50 lbs (Medium): CONTINUOUSLY 51-100 lbs (Heavy): FREQUENTLY Over 100 lbs (Very Heavy): OCCASIONALLY
• PUSH/PULL 1: FREQUENTLY CLIMB/BALANCE 2: FREQUENTLY STOOP/SQUAT: FREQUENTLY KNEEL: OCCASIONALLY BEND: FREQUENTLY REACH ABOVE SHOULDER: FREQUENTLY TWIST: FREQUENTLY GRASP OBJECTS 3: CONTINUOUSLY MANIPULATE OBJECTS 4: CONTINUOUSLY MANUAL DEXTERITY 5:FREQUENTLY 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift) 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel) 4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps) 5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

Benefits

• Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
• This role may also receive overtime compensation.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $17 - $27

***EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***

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Microsoft Edge Google Chrome Safari iPhone Androide US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here. US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

Know Your Rights Pay Transparency policy statement is available here US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 866-960-5886. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.