Night Operations Coordinator

US Foods; Aurora, Northern (IL, KY); Hybrid; USD 26,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Pre-tax spending accounts

Retirement benefits

Paid time off

Short-term disability

Long-term disability

Employee stock purchase plan

Life insurance

Job summary

US Foods is seeking a Coordinator, Operations to support distribution center operations from a desk in an office setting. The role involves processing forms, reports, and data entry, while communicating with customers and staff to meet operational needs.

The position requires at least two years of clerical experience, strong communication, and proficiency in Word/Excel/Outlook. Competitive benefits and a weekend-friendly schedule are offered.

Qualifications

• Minimum of two years of clerical experience required.
• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with knowledge of Word/Excel/Access/Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.

Responsibilities

• Prepare and process routine forms, reports, and documents (inbound docs, discrepancy reports, stock and damage claims, time sheets, requisitions, DVIRs, etc.).
• Communicate with internal and external customers to support staff and customer needs.
• Respond to general inquiries and telephone calls.
• Verify information and data for market compliance.
• Input data on operations metrics to track warehouse and transportation performance.
• Create and maintain basic charts, spreadsheets, and databases for manager review.

Skills

Clerical experience

Communication

Customer service

Microsoft Word/Excel

Data entry

Teamwork

Education

High school diploma or GED/equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Outlook

Job description

BASIC PURPOSE

The Coordinator, Operations will enable distribution center operations by performing general office activities, responding to various inquiries, and directly supporting warehouse and transportation leadership as necessary. Ready to build a career with a company that’s leading the food service industry? Schedule: Sunday- Thursday 4PM- 12:30AM Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $19 and $30. This role will also receive overtime compensation. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure optimal warehouse and transportation operations by preparing and processing routine forms, reports, and documents (inbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, DVIR’s, shipping labels, backhaul spreadsheets, delivery window dispatch, driver key log, transportation route update, etc.) following standard procedures.
• Communicate with internal and external customers to support staff and customer needs.
• Respond to general inquiries and telephone calls.
• Verify information and data to ensure market compliance with regulations and procedures.
• Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log etc.).
• Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager’s review.
• Monitor inventory level of office supplies and initiate purchase orders.
• Other duties as assigned by manager.

SUPERVISION

N/A

RELATIONSHIPS

Internal: Operations manager and staff, purchasing department
External: N/A

WORK ENVIRONMENT

The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

MINIMUM QUALIFICATIONS

• Related Experience/Requirements: Minimum of two years of clerical experience required.
• Knowledge/Skills/Abilities: Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Perform cross-functional activities, and work on a varying schedule.
• Strong teamwork skills with the ability to support others in the department and division.
• Education High school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

• Preferred experience in a distribution business environment.
• Knowledge of DOT Hours of Service Regulations.
• Knowledge of our geographic delivery area.
• Certifications/Training Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.

PHYSICAL QUALIFICATIONS

Must be able to perform the following physical activities for described length of time: OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER JOB REQUIRES WORKER TO: FREQUENCY: STAND: OCCASIONALLY WALK: OCCASIONALLY DRIVE VEHICLE: N/A SIT: CONTINUOUSLY LIFT 1-10 lbs (Sedentary): OCCASIONALLY 11-20 lbs (Light): OCCASIONALLY 21-50 lbs (Medium): OCCASIONALLY 51-100 lbs (Heavy): OCCASIONALLY Over 100 lbs (Very Heavy): N/A CARRY 1-10 lbs (Sedentary): OCCASIONALLY 11-20 lbs (Light): OCCASIONALLY 21-50 lbs (Medium): OCCASIONALLY 51-100 lbs (Heavy): N/A Over 100 lbs (Very Heavy): N/A PUSH/PULL*1: OCCASIONALLY CLIMB/BALANCE*2: OCCASIONALLY STOOP/SQUAT: OCCASIONALLY KNEEL: OCCASIONALLY BEND: OCCASIONALLY REACH ABOVE SHOULDER: FREQUENTLY TWIST: OCCASIONALLY GRASP OBJECTS*3: FREQUENTLY MANIPULATE OBJECTS*4: OCCASIONALLY MANUAL DEXTERITY*5: OCCASIONALLY 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift) 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel) 4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps) 5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

EMPLOYMENT COMPENSATION

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $19 - $30

EQUAL OPPORTUNITY STATEMENT

***EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***

SPANISH SITE INFORMATION

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ABOUT US

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more. US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here. US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law. Know Your Rights Pay Transparency policy statement is available here US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 866-960-5886. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.