Department Head - Sporting Goods

Farm & Home Supply; Fort Madison (IA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Excellent benefits package

Employee discounts

401(k) retirement plan

Job summary

Farm & Home Supply is hiring a Department Head - Sporting Goods. You will provide exceptional customer service and maximize sales by efficiently executing company procedures.

The role reports to Store Manager or Assistant Manager and emphasizes merchandising, inventory accuracy, and professional interaction with customers. The position requires standing and a willingness to work evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years of age.
• Retail experience preferred; six months beneficial but not required.
• Positive attitude and strong commitment to teamwork and customer service.

Responsibilities

• Assist customers with product selection and questions.
• Greet customers and maintain a positive, professional attitude.
• Stock, rotate, and organize merchandise in assigned departments.
• Learn and retain company policies and product knowledge.
• Assist with price changes, markdowns, labeling, and inventory tasks.
• Operate cash registers and process transactions accurately.
• Assist customers with carryout purchases as needed.
• Maintain organized stockroom and support inventory control.

Skills

Customer service

Teamwork

Flexibility

Communication

Job description

Looking for an exciting place to work with growth opportunities? Come join our Farm & Home Supply team!

We offer competitive pay, employee discounts, great benefits and a positive work environment.

Take a look at our current job openings at our stores in Illinois, Iowa and Missouri.

Department Head - Sporting Goods

Reports to: Store Manager, Assistant Manager or Supervisor on Duty

Classification: Non-Exempt/Hourly

JOB SUMMARY

To provide excellent customer service and maximize sales through efficient execution of Company procedures.

ESSENTIAL FUNCTIONS

• Assist customers with product selection, special order requests, and product-related questions.
• Greet customers promptly and maintain a positive, friendly, and professional attitude at all times.
• Stock, rotate, and organize merchandise in assigned departments to ensure product availability and proper presentation.
• Learn and retain company policies, procedures, and product knowledge through required training programs.
• Remove damaged merchandise and assist with managing overstocks and inventory accuracy.
• Set and maintain department merchandising, promotional displays, advertisements, and signage according to company standards.
• Identify and display new merchandise with management approval.
• Create and maintain attractive in-aisle, end cap, and feature displays while helping customers locate merchandise efficiently.
• Maintain a safe, clean, and organized work environment by following loss prevention and safety procedures and conducting regular safety checks.
• Attend required meetings and stay informed of company updates and communications.
• Communicate professionally and effectively with customers, management, and fellow team members.
• Comply with all company policies and applicable local, state, and federal regulations.
• Assist with price changes, markdowns, labeling, and inventory-related tasks.
• Operate cash registers and process customer transactions accurately.
• Assist customers with carryout purchases as needed.
• Maintain an organized stockroom and support inventory control efforts.
• Work a flexible schedule, including evenings, weekends, and holidays.
• Consistent attendance for regularly scheduled work shifts is required.

EXPERIENCE AND TRAINING

• Must be at least 18 years of age.
• Previous retail experience is preferred; a minimum of six months of retail experience is beneficial but not required.
• Positive attitude and strong commitment to teamwork and customer service.

OTHER DUTIES

• Duties, responsibilities, and activities may change at any time to meet the needs of the business.
• Additionally, in a store environment, this position may be directed at assisting with other duties as required at the time (direct receiving, remodels, merchandising, etc.) in service of customers.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. This position is active and requires standing, walking, bending, kneeling, stooping, crouching, and climbing all day. The employee must frequently lift and/or move items up to 50 pounds occasionally engaging in assisted lifting over 50 pounds, specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Please note that this job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position.

Excellent Benefit Package

Our Full-Time Team Members have access to a comprehensive benefits package designed to support their health and financial well-being by enrolling in medical, vision, dental, and life insurance coverage, along with a 401(k)-retirement plan to help build for the future. A variety of additional supplemental benefits are also available, allowing you to tailor coverage to fit your individual needs. Team Members receive a competitive discount after the first 30 days of employment as well as several other exclusive retail perks.