Department/ Floor / Section Manager (Lingerie Team)

Marks & Spencer; Orchard (NE); Vor Ort; USD 60.000 - 80.000; Vollzeit

Zusammenfassung

Marks & Spencer seeks a retail leader to manage the flagship lingerie department, driving commercial performance and delivering exceptional fitting experiences for customers.

The role requires proven leadership, strong data-driven decision making, and a track record of success in high-volume flagship environments. You will guide visual merchandising, inventory planning, and team development to execute and elevate our premium service standard.

Qualifikationen

• 3+ years in retail management with lingerie department leadership at a direct competitor.
• Strong data analysis to drive sales and manage inventory.
• Proven leadership to motivate a specialized retail team.
• Premium customer service and personalized fittings.
• Adaptable and proactive in a high-volume flagship environment.

Aufgaben

• Drive commercial performance and P&L for the Flagship Lingerie department by identifying market trends and executing targeted promotions.
• Elevate customer experience through premium fitting consultations and service standards in fitting rooms and on the sales floor.
• Execute high-impact visual merchandising to showcase key collections and maximize product visibility.
• Optimize stock density, manage replenishment, and analyze competitor pricing to protect and grow market share.
• Streamline operational efficiency by managing payroll budgets, minimizing shrinkage, and executing seasonal product launches.
• Lead, coach, and upskill a specialized team of lingerie advisors through rigorous performance management and continuous product training.

Kenntnisse

Retail management

Team leadership

Customer service excellence

Ausbildung

Diploma or equivalent qualification

Jobbeschreibung

What You Will Be Doing

• Drive commercial performance and P&L for the Flagship Lingerie department by identifying market trends and executing targeted promotions.
• Elevate the customer experience through premium fitting consultations and exceptional service standards in the fitting rooms and on the sales floor.
• Execute high impact visual merchandising to showcase key collections and maximize product visibility.
• Optimize stock density, manage replenishment, and analyze competitor pricing to protect and grow our market share.
• Streamline operational efficiency by managing payroll budgets, minimizing shrinkage, and executing seamless seasonal product launches.
• Lead, coach, and upskill a specialized team of lingerie advisors through rigorous performance management and continuous product training.

Ideal Candidate

• Diploma or equivalent qualification.
• Minimum of 3 years in retail management, with mandatory experience leading a lingerie department for a direct competitor.
• Proven track record of analyzing commercial data to drive sales and manage inventory effectively.
• Exceptional leadership skills with the ability to motivate a specialized retail team.
• Strong understanding of premium customer service and personalized fitting consultations.
• Highly adaptable and proactive in a high-volume Flagship environment.

Be part of #OneM&S

We offer attractive remuneration package, includes 5 days’ work commensurate with qualification and experience to the right candidate.

* Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.

To find out more about us:

Marks & Spencer - an Al-Futtaim Group Company

https://www.marksandspencer.sg /www.alfuttaim.com