Department Coordinator - Jewelry

Heritage; Beverly Hills (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Paid time off

401k savings plans

Job summary

Heritage Auctions is seeking a Jewelry Consignment Coordinator in Beverly Hills to support the Jewelry department by handling intake and processing of consignments while delivering exceptional client service.

The role involves verifying items, preparing reports, and communicating with consignors in a fast-paced luxury environment. Requires customer service experience and proficiency with Word and Excel; compensation is $22 per hour.

Qualifications

• Experience in a customer service position or industry.

Responsibilities

• Process incoming consignments accurately and efficiently, including opening packages.
• Labeling and verifying the contents of packages.
• Creating an electronic report for the consignment.
• Communicate with clients in all aspects of the consignment.
• Research the status of consignments.
• Return client material.
• Perform department-wide inventories of consignment material.
• Assemble client information packets.
• Assist with the Consignment Directors' responsibilities.
• Other duties may be assigned.

Skills

MS Word

MS Excel

Multitasking

Attention to detail

Lifting 50 lbs

Education

Experience in customer service

Job description

About Heritage Auctions

Start your career with one of the nation’s fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity, innovation, and the stories behind extraordinary objects. For nearly 50 years, Heritage has connected collectors and consignors through a dynamic marketplace that celebrates history, culture, and craftsmanship. Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other major cities, we support a worldwide network of experts and enthusiasts across more than 50 auction categories. From Sports and Entertainment memorabilia to Luxury Handbags, Fine Art, Jewelry, Coins, Wine, and rare historical artifacts, every item tells a story. We are dedicated to bringing those stories to life through deep research, cutting-edge technology, and thoughtful presentation. Known for our expertise and innovation, Heritage Auctions offers a dynamic environment where passion for history, culture, and storytelling brings collectors together to discover, learn, and connect.

Job Type

Full-time

Description

About Heritage Auctions

Start your career with one of the nation’s fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity, innovation, and the stories behind extraordinary objects. For nearly 50 years, Heritage has connected collectors and consignors through a dynamic marketplace that celebrates history, culture, and craftsmanship. Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other major cities, we support a worldwide network of experts and enthusiasts across more than 50 auction categories. From Sports and Entertainment memorabilia to Luxury Handbags, Fine Art, Jewelry, Coins, Wine, and rare historical artifacts, every item tells a story. We are dedicated to bringing those stories to life through deep research, cutting-edge technology, and thoughtful presentation. Known for our expertise and innovation, Heritage Auctions offers a dynamic environment where passion for history, culture, and storytelling brings collectors together to discover, learn, and connect.

SUMMARY

The Jewelry Consignment Coordinator plays a vital role in supporting the Jewelry department by managing the intake and processing of consigned property while delivering exceptional client service throughout the consignment process. This position ensures each consignment is received, documented, tracked, and communicated accurately while supporting specialists and Consignment Directors in a fast-paced luxury environment.

Benefits

• Medical, Dental, Vision coverage
• Paid time off
• 401k savings plans

COMPENSATION

$22

LOCATION

9420 Wilshire Blvd. #100, Beverly Hills, 90212

Essential Duties & Responsibilities

• Process incoming consignments accurately and efficiently, including:
• Opening packages
• Labeling and verifying the contents of packages
• Creating an electronic report for the consignment
• Communicate with clients in all aspects of the consignment
• Research the status of consignments
• Return client material
• Perform department-wide inventories of consignment material
• Assemble client information packets
• Assist with the Consignment Directors' responsibilities
• Other duties may be assigned

Requirements

EDUCATION and/or EXPERIENCE

• Experience in a customer service position or industry

Skills & Abilities

• Proficiency in Microsoft applications, specifically Word and Excel
• Ability to prioritize and multi-task and pay great attention to detail
• The individual may occasionally lift up to 50 pounds

WORK ENVIRONMENT

Individuals must be able to work independently in a fast-paced environment. This position may require overnight travel based on business needs.

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE

Salary Description

$22 per hour