Department Coordinator

California State University, Northridge; Los Angeles (CA); Hybrid; USD 49,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, vision

Tuition waiver

Retirement plan

Job summary

CSUN is seeking an Administrative/Office Manager to coordinate class schedules, track enrollment trends, and resolve student scheduling issues. The role involves supporting student success initiatives, maintaining calendars, and handling scheduling logistics with multiple campus stakeholders.

The position requires equivalent of five years of administrative experience, with potential education substitutions, and offers a hybrid work arrangement in California.

Qualifications

• Equivalent to five (5) years of full-time, progressively responsible administrative or technical office management experience.
• Education substitution may cover up to two years of the required experience.

Responsibilities

• Coordinate development, implementation, maintenance, and audit of the department Schedule of Classes and final exams.
• Analyze enrollment, course-demand and scheduling data to identify trends.
• Resolve student scheduling conflicts and manage permissions for classes.
• Support student success initiatives and department events.
• Maintain department calendar and appointments.

Skills

Academic scheduling

Enrollment management

Course-demand analysis

Lecturer appointment processes

Student evaluation procedures

Education

Five years of experience equivalent

Education substitution up to two years

Tools

CSUN Box

SOC/APDB systems

Job description

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

• Coordinate the development, implementation, maintenance, and audit of the department Schedule of Classes and final exams schedule.
• Compile and analyze historical enrollment, course-demand, scheduling, and other relevant data to identify enrollment trends.
• Troubleshoots and resolves student scheduling conflicts in addition to maintaining/issuing permission numbers for classes.
• Coordinates with department analyst to provide administrative and logistical support for student success initiatives such as Community Academic Pathways for Student Success (CAPSS), Matador Speech and Debate Team, Performance Ensemble and Communication for Youth Institute (CYI) and the campus-wide Civil Discourse & Social Change Initiative (CDSC).
• Maintains the department calendar and schedules appointments.
• Performs other duties as assigned.
• NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/bw73hefdafr7ijvru4bfnsv8gqy1bid6
  

Qualifications

• Equivalent to five (5) years of full-time, progressively responsible administrative or technical office management experience in an administrative capacity exercising independent judgment and leading the work of others.
• Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience.
  

Knowledge, Skills, & Abilities

• Knowledge of academic scheduling, enrollment management, faculty utilization reporting, course-demand analysis, lecturer appointment processes, student evaluation procedures, and university systems such as SOC, APDB, and CSUN Box.
• Ability to analyze enrollment and scheduling data; coordinate information among faculty, department leadership, college personnel, and bookstore representatives; resolve student scheduling issues; maintain accurate records and waitlists; communicate recommendations; and process scheduling, enrollment, lecturer appointment, and textbook-ordering activities accurately and timely.
• Knowledge of department office operations, customer service practices, records management, calendar coordination, university procurement procedures, chargeback processing, parking services, payroll warrant distribution, and electronic file systems such as CSUN Box.
• Ability to communicate professionally with visitors, faculty, staff, and students; prepare correspondence and reports; coordinate meetings and appointments; maintain accurate records and inventories; respond to inquiries; process administrative transactions; and provide timely referrals and support.
  

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
• Classification: 1035 / Administrative Support Coordinator / 2
• The anticipated HIRING RANGE is $4367 – $4543 per month, dependent on qualifications and experience. The salary range for this classification is: $4367 - $6362 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday. May include evenings and weekends.
• This is a Regular position with a one-year probationary period.
• The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs
  

General Information

• This job opening has been re-posted and will remain OPEN UNTIL FILLED.
• This position is sensitive as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
• Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
  

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.

Work with purpose at the CSU.

Your career can change lives, communities, and futures. Watch why CSU is more than a job: https://www.youtube.com/watch?v=2VXk4PPlSl4