Department Coord MRMC - Med/Surg/PCU - 32 hr Eve

Umass-Memorial-Health-; Milford (MA); On-site; USD 22,000 - 39,000; Full time

Job summary

UMass Memorial Health is seeking a Department Coordinator to handle clerical and operational tasks in the department and assist with patient care activities as needed. The role emphasizes scheduling, patient flow, and accurate charting within a busy hospital setting.

Preferred candidates will have a high school diploma, basic typing, and Medical Terminology knowledge, with strong computer skills to support daily operations.

Qualifications

• High School Diploma or equivalent required.
• Typing and Medical Terminology course or medical background preferred.
• Computer skills preferred (MS Office, data entry).

Responsibilities

• Clerical and Operational Support: prioritize departmental needs, schedule appointments, and manage patient flow.
• Patient and Equipment Transport: assist with specimen collection and safe patient transport.
• Communication and Reception: answer calls, route messages, and update patient information in systems.
• Organizational Duties: maintain charts and ensure accurate record-keeping per standards.
• Professional Development: assist in orienting new staff and maintain required competencies.
• Age-Specific Competency: communicate appropriately with patients across age groups.

Skills

Typing

Medical Terminology

Computer Skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.Exemption Status:Non-ExemptHiring Range:$15.75 - $28.35Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations .Schedule Details:Holidays - Every Other Holiday, Weekends - Every Other WeekendScheduled Hours:1445-2315Shift:2 - Evening Shift, 8 Hours (United States of America)Hours:32Cost Center:26000 - 0225 MP1This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.Everyone Is a CaregiverAt UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.The Department Coordinator assists in planning, organizing, implementing, and evaluating the clerical and support activities related to the efficient, day-to-day operations occurring in the department. This includes performing clerical and receptionist duties and maintaining the physical environment of the area. The Department Coordinator will also assist the department staff with patient care activities as requested.I. Major Responsibilities:Clerical and Operational Support1. Prioritizes departmental needs at the beginning of each shift.2. Schedules appointments, enters order and checks in patients.3. Coordinates the patient flow for the department4. Orders and maintains supplies and equipment at established levels.5. Completes required reporting, scheduling, and record keeping according to the Organization’s compliance standards.Patient and Equipment Transport1. Collects and transports specimens as needed according to MRMC standards.2. Transports patients using all safety measures.Communication and Reception1. Answers telephone and intercom, identifying self and department.2. Receives and forwards messages to appropriate personnel.Organizational DutiesCompiles, and maintains charts, retrieves old charts, and accurately updates patient information in all necessary systems.Professional Development1. Assists in orienting new staff to clerical duties.2. Maintains all required competencies for the role.Age-Specific Competency1. Applies knowledge of growth and development stages to patient care.2. Demonstrates age-appropriate communication and support.II. Position Qualifications:License/Certification/EducationRequired:1. High School Diploma or equivalentPreferred:1. Typing and Medical Terminology Course or Medical BackgroundExperience/SkillsPreferred:1. Computer skillsUnless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.