Department Coach: Lead a High-Impact Retail Team

Nike; Gurnee (IL); On-site; USD 37,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Accounts

Flexible Savings Accounts

401(k) Plan

Employee Stock Purchase Plan

Optum EAP support

Nike family discounts up to 50%

Job summary

Nike Gurnee is seeking a Department Manager to lead a fast-paced, high-volume retail team. As face of NIKE, you’ll coach your staff to deliver exceptional customer service, train the team on our Service Principles and bring Nike’s culture to life in the store.

You will drive store growth through coaching, scheduling, and performance metrics while fostering community partnerships. The role offers benefits and employee discounts as part of Nike’s programs.

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Proven ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods.
• Able to work mornings, weekends, nights, and holidays as needed.

Responsibilities

• Leading a team the helps keep all store functions running seamlessly.
• Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.
• Equip store employees with tools needed to succeed in their day-to-day responsibilities.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Skills

Retail experience

Leadership experience

Recruitment

MS Office

Retail systems

Stamina

Conflict resolution

Flexible schedule

Job description

Nike Gurnee is seeking a Department Manager to lead a fast-paced, high-volume retail team. As face of NIKE, you’ll coach your staff to deliver exceptional customer service, train the team on our Service Principles and bring Nike’s culture to life in the store.

You will drive store growth through coaching, scheduling, and performance metrics while fostering community partnerships. The role offers benefits and employee discounts as part of Nike’s programs.