Department Assistant

Lifespan; Newport (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Brown University Health seeks a receptionist/secretarial assistant to perform clerical duties, answer phones, type documents, and provide general office support while ensuring patient information remains confidential. The role requires strong organizational skills and proficiency with Microsoft Office.

This position follows a Monday–Friday daytime schedule in a standard office environment, with typical 8-hour shifts and responsibilities centered on maintaining orderly records and efficient

Qualifications

• Proficient typing and strong English grammar, punctuation and spelling.
• High level of organizational skills to manage files and records.
• Experience: at least two years of clerical experience; experience with workers' compensation claim handling preferred.

Responsibilities

• Complies with hospital and department policies and procedures, including protecting the confidentiality of patient information.
• Performs secretarial/receptionist duties including typing, word processing, filing, answering phones, taking messages, and conveying information and messages.
• Provides general office support, including ordering supplies, photocopying materials for distribution, faxes, maintains adequate supply of forms.
• Maintains quality assurance, safety, environmental and infection control in accordance with established hospital department policies, procedures and objectives.
• Performs other related duties as required.

Skills

Typing

Microsoft Office

English grammar

Organizational skills

Medical terminology

Interpersonal skills

Office equipment operation

Tools

Microsoft Office

Job description

SUMMARY

Under general supervision, performs a variety of clerical, secretarial, and receptionist duties in support of department needs.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

• Complies with hospital and department policies and procedures, including protecting the confidentiality of patient information.
• Performs secretarial/receptionist duties including typing, word processing, filing, answering phones, taking messages, and conveying information and messages.
• Provides general office support, including ordering supplies, photocopying materials for distribution, faxes, maintains adequate supply of forms, etc.
• Maintains quality assurance, safety, environmental and infection control in accordance with established hospital department policies, procedures and objectives.
• Performs other related duties as required.

MINIMUM QUALIFICATIONS

• Basic Knowledge: High-end capabilities in Microsoft Office preferred. Proficient typing skills are required in order to prepare a variety of materials. Good knowledge of English grammar, punctuation and spelling to correct and edit written materials; understanding of medical terminology is most often required. A high level of organizational skills to maintain departmental files, records and statistical data. The ability to perform analysis of numerical data involving the use of mathematical formulas as well as routine tabulations. Interpersonal skills to effectively interact with all levels of personnel both within and outside of the hospital. The ability to operate a variety of office equipment is required.
• Experience: At least two years progressively more responsible related clerical experience; experience related to worker's compensation claim handling support preferred. Experience should demonstrate effective oral and written communication and organizational skills.
• Work Environment and Physical Requirements: Normal office environment. Requires standing, bending, and sitting. Sufficient visual acuity and manual dexterity to use computer keyboard and other common office equipment.
• Independent Action: Functions independently within the scope of department policies and practices. Refers complex issues to management for clarification as required.
• Supervisory Responsibility: None.

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

LOCATION

Newport Hospital - 11 Friendship Street Newport, Rhode Island 02840

WORK TYPE

M-F 730a-4p

WORK SHIFT

Day

DAILY HOURS

8 hours

DRIVING REQUIRED

No