Denver Concierge Security Officer — Front Desk & Patrol

Citadel Security USA; Denver (CO); On-site; USD 52,000 - 56,000; Full time

Job summary

Citadel Security USA is hiring a Concierge Security Officer in Denver, CO to provide professional, front-facing security and customer service in an unarmed capacity. You will greet tenants and visitors, maintain a secure environment, assist with directions, and monitor access control while upholding security procedures.

The role requires strong communication, reliability, and the ability to handle routine inquiries and emergencies with composure.

Qualifications

• Valid driver's license is required.
• Minimum 3 years of clean MVR for vehicle patrol responsibilities.
• Minimum 5 years of customer service experience in public-facing roles.
• 1–2 years of professional security experience required.
• Ability to pass background screening and onboarding.
• Strong verbal and written communication abilities.
• Professional appearance and dependable workplace conduct.
• Ability to work independently while following post orders and procedures.
• Weekend and holiday availability as required by operations.
• Experience with TrackTik or similar platforms preferred.

Responsibilities

• Maintain a visible security presence in assigned areas.
• Perform interior and exterior patrols and inspect secured areas.
• Greet tenants, visitors, and employees professionally.
• Monitor entrances/exits and verify IDs or credentials.
• Observe CCTV and alarm systems; report irregularities.
• Respond to disturbances and coordinate with supervisors if needed.
• Prepare clear daily activity reports and document incidents.

Skills

Driver's license

MVR 3+ years

Customer service

Verbal & written communication

Professional appearance

Education

High school diploma or equivalent

Tools

TrackTik

CCTV systems

Access control systems

Job description

Citadel Security USA is hiring a Concierge Security Officer in Denver, CO to provide professional, front-facing security and customer service in an unarmed capacity. You will greet tenants and visitors, maintain a secure environment, assist with directions, and monitor access control while upholding security procedures.

The role requires strong communication, reliability, and the ability to handle routine inquiries and emergencies with composure.