Dental Verification of Benefits (VOB) Team Lead Specialist

Useibo; Newark (DE); Remote; USD 45,000 - 70,000; Full time

Job summary

An innovative company is looking for a Dental Verification of Benefits Team Lead Specialist to oversee verification teams in a fully remote setting. This role involves ensuring compliance with SOPs, managing client accounts, and onboarding new clients. The ideal candidate will have strong communication skills and experience with PMS software. Join this dynamic team and play a crucial role in maintaining high standards in dental benefits verification while working in a supportive, HIPAA-compliant environment.

Qualifications

• High school diploma or equivalent required.
• Experience in insurance verification and dental benefits preferred.
• Strong communication skills and proficiency with PMS software.

Responsibilities

• Supervise verification teams and ensure adherence to SOPs.
• Manage client accounts and conduct regular communication.
• Monitor verification processes and respond to inquiries.

Skills

Insurance Verification

Communication Skills

PMS Software Proficiency

HIPAA Knowledge

Education

High School Diploma

Tools

Dentrix

Eaglesoft

OpenDental

DSN

Google Suite

Microsoft Office

Job description

Dental Verification of Benefits (VOB) Team Lead Specialist

Join to apply for the Dental Verification of Benefits (VOB) Team Lead Specialist role at Insurance Billing Outsourcing, LLC.

We are seeking experienced Dental/Medical verification professionals for this fully remote position. The role involves overseeing verification teams, ensuring compliance with SOPs, managing client accounts, onboarding new clients, and maintaining verification protocols. Experience with PMS software like Dentrix, Eaglesoft, OpenDental, or DSN is preferred.

Responsibilities include:

1. Team Management & Client Coordination: Supervise verification teams, ensure adherence to SOPs, oversee client accounts, and conduct regular communication to ensure satisfaction.
2. New Client Onboarding & System Access: Test and confirm client system access, verify software setup, manage onboarding materials, and coordinate orientation meetings.
3. Ongoing Operations & Compliance: Monitor verification processes, respond to inquiries, attend meetings, and stay updated on industry trends.

Qualifications & Requirements:

• High school diploma or equivalent.
• Experience in insurance verification and dental benefits.
• Strong communication skills and proficiency with PMS software, Google Suite, and Microsoft Office.
• Knowledge of HIPAA regulations.

Physical & Work Environment:

Remote work in a HIPAA-compliant setting with necessary computer equipment. Good communication skills and ability to handle leadership demands are essential.