Bilingual Dental Treatment Coordinator: Scheduling & Plans

Excel Dental Management; Haverhill (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Vacation Time

Paid Holidays

Paid Sick-Time

401K Plan with Matching

Health Insurance

Dental Insurance

Mentorship for Career Advancement

Free Parking

& Much More

Job summary

EXCEL DENTAL is seeking a dedicated Treatment Coordinator / Front Desk professional to join our Massachusetts office. The ideal candidate will present treatment plans, keep the doctor’s schedule full, and maintain office productivity with a strong emphasis on sales and patient engagement.

Responsibilities include greeting patients, handling insurance verification, coordinating to improve case acceptance, managing schedules, and supporting the administrative team.

Qualifications

• Experience in customer service and front desk coordination preferred.
• Experience with insurance eligibility and verification required or preferred.

Responsibilities

• Greet and check in patients professionally.
• Collect co-payments and verify insurance coverage.
• Coordinate treatment planning to promote high-case acceptance.
• Review schedules to maintain productivity.
• Schedule and confirm patient appointments.
• Prepare new patient records accurately.

Skills

People skills

Insurance verification

Fast learner

Independent worker

Bilingual (Spanish)

Job description

EXCEL DENTAL is seeking a dedicated Treatment Coordinator / Front Desk professional to join our Massachusetts office. The ideal candidate will present treatment plans, keep the doctor’s schedule full, and maintain office productivity with a strong emphasis on sales and patient engagement.

Responsibilities include greeting patients, handling insurance verification, coordinating to improve case acceptance, managing schedules, and supporting the administrative team.