Dental Patient Experience & Treatment Coordinator

Cedar Dental Care Inc; Fremont (CA); On-site; USD 37,000 - 45,000; Full time

Job summary

Cedar Dental Care Inc. in Fremont, California is seeking an experienced Dental Treatment Coordinator to guide patients from diagnosis to accepted treatment, explaining costs and options with confidence.

The role emphasizes treatment acceptance, not just scheduling, and requires Saturday availability. Strong Dentrix experience is preferred but not required. Compensation ranges $27–$33/hour based on experience.

Qualifications

• 1–2+ years of dental office experience.
• Comfortable discussing treatment costs and financial responsibility.
• Strong communication and patient relationship skills.
• Ability to work Saturdays regularly.
• Dependable with consistent attendance.

Responsibilities

• Present dental treatment plans clearly and confidently.
• Explain patient financial responsibility in a simple, supportive way.
• Discuss payment options and financing solutions.
• Convert diagnosed treatment into scheduled appointments.
• Support larger cases and track progress.
• Coordinate with clinical and front office teams.
• Follow up on unscheduled or pending treatment.

Skills

Dental office experience

Strong communication

Patient relationship skills

Discuss treatment costs

Saturdays availability

dependable attendance

Tools

Dentrix

Job description

If you are an experienced Dental Treatment Coordinator or dental front office professional who is confident presenting treatment plans and discussing financial options with patients, this is a strong opportunity in Fremont.

Cedar Dental Care is a growing, multi-provider dental practice seeking a high-performing Dental Treatment Coordinator who can help patients move from diagnosis to treatment acceptance with clarity, trust, and professionalism.

We are offering $27–$33/hour depending on experience, for someone who is comfortable discussing money, confident with treatment presentations, and skilled at patient communication.

This is a key role in the practice—not a basic front desk position.

POSITION DETAILS:

• Full-time Dental Treatment Coordinator.
• Location: Fremont, California.
• Pay: $27–$33/hour (based on experience & performance).
• Hours: 9:00 AM – 6:00 PM.
• Schedule: Monday, Tuesday, Thursday, Friday & Saturday.
• Days off: Wednesday & Sunday.
• Saturday availability is REQUIRED.

ROLE OVERVIEW:

This role is focused on treatment acceptance and patient communication, not just scheduling.

You will work directly with doctors and patients to:

• Present dental treatment plans clearly and confidently.
• Explain patient financial responsibility in a simple, supportive way.
• Discuss payment options and financing solutions.
• Help patients overcome hesitation, fear, or cost concerns.
• Follow up on unscheduled or pending treatment.
• Convert diagnosed treatment into scheduled appointments.
• Support larger cases (implants, crowns, Invisalign, cosmetic, full-mouth rehab).
• Track treatment acceptance and case progress.
• Coordinate closely with clinical and front office teams.
• Understand insurance estimates and breakdowns.
• Collect patient portions professionally.

Dentrix experience is strongly preferred but not required.

WHY THIS ROLE IS DIFFERENT:

• You are a key driver of patient care acceptance, not just admin support.
• You will work with comprehensive, high-value dental cases.
• You will directly impact both patient health outcomes and practice growth.
• You will be part of a modern, growing, patient-focused dental team.
• There is opportunity for long-term growth and increased responsibility.

REQUIRED QUALIFICATIONS:

• 1–2+ years of dental office experience.
• Comfortable discussing treatment costs and financial responsibility.
• Strong communication and patient relationship skills.
• Dependable with consistent attendance.
• Ability to work Saturdays regularly.

PREFERRED QUALIFICATIONS:

• Prior Dental Treatment Coordinator experience.
• Experience presenting $5,000+ treatment plans.
• Familiarity with Dentrix or similar dental software.
• Experience with insurance breakdowns and estimates.

WHY YOU’LL LIKE WORKING HERE:

• Growing, modern dental practice in Fremont.
• Exposure to high-value, complex treatment cases.
• Supportive, team-oriented environment.
• Opportunity to grow your role and income over time.
• Meaningful work helping patients access needed care.