Dental Treatment Coordinator @ Palm Dental Center

Dental Care Alliance; Florida; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Team environment

Job summary

Palm Dental Center in Hialeah, FL is seeking a Dental Treatment Coordinator to join our clinical team. You will provide a high level of patient care, answer phones, schedule appointments, and assist with treatment plans while coordinating financial arrangements.

The ideal candidate has experience in dental or medical offices, knowledge of insurance plans, excellent customer service, and strong communication skills.

Qualifications

• Experience in a dental, medical, or health-care office is preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Exceptional customer service skills.

Responsibilities

• Greet patients on arrival and manage front desk interactions.
• Respond to patient questions per policies.
• Answer phones and schedule appointments.
• Maintain and update appointment book.
• Confirm appointments and follow up on no-shows.
• Post charges and payments to patient accounts.
• Maintain a clean, friendly waiting area.

Skills

Customer service

Phone handling

Insurance knowledge

Dental office exp

Job description

Overview

Palm Dental Center is looking for a Dental Treatment Coordinator in Hialeah, FL to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer:

• Flexible scheduling options
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

Qualifications:

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

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Legal Disclaimer:Wecomply withall minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.