Dental Treatment Coordinator - Guide Patients & Plans

InterDent Service Corporation; Eugene (OR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and paid holidays

Employee Assistance Program

Basic life, AD&D, and long-term-disabi

Employee referral bonuses ranging from

Job summary

Gentle Dental North Eugene in Eugene, OR is seeking a Full-Time Treatment Coordinator to help patients understand treatment plans, navigate insurance and financing, and coordinate with doctors and staff to deliver a seamless, welcoming experience.

As part of the North Eugene team, you will follow up with patients regarding unscheduled treatment and support the office in achieving goals through excellent service.

Qualifications

• 1–2 years of front office experience in a dental or medical setting.
• Strong communication skills and a passion for helping patients.
• Excellent organizational skills and the ability to multitask in a busy office.
• Comfort discussing treatment costs, insurance, and financial arrangements.
• Computer proficiency; QSI or Denticon experience is a plus.
• Previous experience presenting dental treatment plans preferred.
• Bilingual skills are a plus!

Responsibilities

• Guide patients through recommended treatment plans, explaining procedures, costs, and financial options.
• Help patients understand insurance benefits, payment arrangements, and available financing options.
• Build trusting relationships with patients and address questions or concerns about treatment.
• Coordinate with doctors, clinical teams, and front office staff to support a seamless patient experience.
• Follow up with patients regarding unscheduled treatment and help them take the next steps toward better oral health.
• Support office goals through excellent communication, organization, and patient service.

Skills

Communication

Organization

Multitasking

Computer skills

Tools

QSI

Denticon

Job description

Gentle Dental North Eugene in Eugene, OR is seeking a Full-Time Treatment Coordinator to help patients understand treatment plans, navigate insurance and financing, and coordinate with doctors and staff to deliver a seamless, welcoming experience.

As part of the North Eugene team, you will follow up with patients regarding unscheduled treatment and support the office in achieving goals through excellent service.