Dental Treatment Coordinator - Growth & Patient Care

The-Smilist-Denta; Toms River (NJ); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Professional growth opportunities

Job summary

The Smilist in Toms River, NJ is seeking a reliable, friendly Treatment Coordinator to join our dental team. You will present and review treatment plans, explain options, and ensure patients understand next steps while maintaining a compassionate, patient-focused approach.

This full-time role supports front office operations, checks in patients, assists with scheduling and payments, coordinates patient flow, and helps grow the practice by guiding patients through recommended care.

Qualifications

• Experience in dental administration or dental office setting.
• Excellent communication and interpersonal skills.
• Patient-focused mindset with attention to detail.
• Strong organizational skills and ability to multitask.
• Willingness to learn and grow with the team.

Responsibilities

• Coordinate Treatment Plans: Present and review personalized treatment plans, helping patients understand their recommended care, treatment options, and next steps.
• Build Compassionate Relationships: Communicate with patients in a friendly, professional, and compassionate manner, creating a positive experience from check-in to checkout.
• Support Front Office Operations: Answer incoming phone calls, direct inquiries, relay messages, and assist with scheduling and patient communications.
• Manage Patient Check-In: Welcome patients, verify insurance information, confirm personal details, and ensure patient records are accurate and up to date.
• Assist with Financial Arrangements: Discuss treatment costs, review financial options as appropriate, and collect patient payments.
• Coordinate Patient Flow: Communicate patient arrivals to the clinical team promptly and help keep the daily schedule organized and running efficiently.
• Maintain Accurate Records: Manage administrative documentation and ensure patient information is organized, complete and handled confidentially.
• Support Practice Growth: Proactively follow up with patients, help schedule outstanding treatment, and encourage patients to move forward with the care they need.
• Work as a Team: Collaborate with doctors, clinical staff, and the front office team to deliver an exceptional patient experience and support the overall success of the practice.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Teamwork

Patient-focused

Tools

Dentrix

Job description

The Smilist in Toms River, NJ is seeking a reliable, friendly Treatment Coordinator to join our dental team. You will present and review treatment plans, explain options, and ensure patients understand next steps while maintaining a compassionate, patient-focused approach.

This full-time role supports front office operations, checks in patients, assists with scheduling and payments, coordinates patient flow, and helps grow the practice by guiding patients through recommended care.