Dental Treatment Coordinator: Patient Care & Growth

The-Smilist-Denta; New City (NY); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Professional growth opportunities

Job summary

The Smilist in New City, NY is seeking a Treatment Coordinator to join a warm, professional dental team. You will present and review treatment plans, help patients understand options, and coordinate scheduling from check-in to checkout.

Join a collaborative practice offering health, dental, and vision insurance, with opportunities for professional growth and a commitment to exceptional patient care.

Qualifications

• Previous experience in dental administration or dental office setting; treatment coordination or treatment planning experience is a plus.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with patients.
• A patient-focused mindset and a genuine interest in helping people achieve their dental health goals.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and thrive in a fast-paced environment.
• A proactive, dependable, and positive attitude with a strong team-oriented mindset.
• Familiarity with Dentrix is preferred, but not required.
• A willingness to learn, grow, and contribute to a collaborative work place.

Responsibilities

• Coordinate Treatment Plans: Present and review personalized treatment plans, helping patients understand their recommended care, treatment options, and next steps.
• Build Compassionate Relationships: Communicate with patients in a friendly, professional, and compassionate manner, creating a positive experience from check-in to checkout.
• Support Front Office Operations: Answer incoming phone calls, direct inquiries, relay messages, and assist with scheduling and patient communications.
• Manage Patient Check-In: Welcome patients, verify insurance information, confirm personal details, and ensure patient records are accurate and up to date.
• Assist with Financial Arrangements: Discuss treatment costs, review financial options as appropriate, and collect patient payments.
• Coordinate Patient Flow: Communicate patient arrivals to the clinical team promptly and help keep the daily schedule organized and running efficiently.
• Maintain Accurate Records: Manage administrative documentation and ensure patient information is organized, complete and handled confidentially.
• Support Practice Growth: Proactively follow up with patients, help schedule outstanding treatment, and encourage patients to move forward with the care they need.
• Work as a Team: Collaborate with doctors, clinical staff, and the front office team to deliver an exceptional patient experience and support the overall success of the practice.

Skills

Communication

Multi-tasking

Teamwork

Patient-focused

Organizational skills

Tools

Dentrix

Job description

The Smilist in New City, NY is seeking a Treatment Coordinator to join a warm, professional dental team. You will present and review treatment plans, help patients understand options, and coordinate scheduling from check-in to checkout.

Join a collaborative practice offering health, dental, and vision insurance, with opportunities for professional growth and a commitment to exceptional patient care.