Dental Treatment Coordinator - Full Time

Dentrust Optimized Care Solutions; Newport News (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental coverage

HSA

Long Term Disability

Short-Term Disability & Life Insurance

401K with company matching

Job summary

DOCS Dental is seeking a welcoming Treatment Coordinator to join a state-of-the-art dental practice serving military families and veterans. You will greet patients, manage appointments, and ensure smooth front-d desk operations in a busy military community.

Ideal candidates have 1–2 years of admin experience, a Real ID, and strong MS Office skills. A dental software background and reliable transportation are preferred, with a commitment to delivering excellent customer service.

Qualifications

• High school diploma and 1-2 years of administrative experience.
• Current driver’s license and reliable transportation.
• Must have or be willing to obtain a Real ID before starting.
• Preferred experience in a dental office and knowledge of dental software.
• Strong organizational, communication, and Microsoft Office skills.
• Thorough criminal background check and urinalysis required

Responsibilities

• Organize workflow, prioritize tasks, and handle multiple responsibilities efficiently.
• Greet patients warmly and put them at ease.
• Answer a multi-line phone system with professional etiquette.
• Schedule appointments using Denticon and maintain data accuracy.
• Perform daily close-out procedures and keep the reception area tidy.
• Build positive relationships with patients and provide excellent service.

Skills

Administrative experience

Microsoft Office

Organizational skills

Customer service

Communication skills

Education

High school diploma

Tools

Denticon software

Job description

DOCS Dental is seeking a welcoming, organized Treatment Coordinator to join our team in a state-of-the-art dental practice serving military families and veterans. As part of the Army and Air Force Exchange Services, our practice is committed to building lasting relationships with our patients in a warm, family-like atmosphere.

Why Join DOCS Dental?

At DOCS Dental, we believe in more than just providing care—we believe in building relationships. Our practices are expanding, and we’re looking for talented, compassionate dental professionals who are dedicated to serving the families of those who serve our nation. With a family-oriented environment, cutting-edge technology, and the unique opportunity to work on military bases, you'll experience professional growth while making a real difference.

Schedule

• Monday – Friday: 8:00 a.m. – 5:00 p.m.
• Rotating Saturdays: 8:00 a.m. – 4:00 p.m.

Your Key Responsibilities

• Organize workflow, prioritize tasks, and handle multiple responsibilities efficiently.
• Greet patients warmly, making them feel comfortable and valued.
• Answer a multi-line phone system with friendly, professional etiquette.
• Schedule appointments using our Denticon software and ensure data accuracy.
• Perform daily close-out procedures and maintain a tidy reception area.
• Build positive relationships with patients and provide excellent customer service.

Requirements

• High school diploma and at least 1-2 years of administrative experience.
• Current driver’s license and reliable transportation.
• Must have or be willing to obtain a Real ID before starting.
• Preferred experience in a dental office and knowledge of dental software.
• Strong organizational, communication, and Microsoft Office skills.
• Thorough criminal background check and urinalysis required

What We Offer For Full-Time Team Members

At DOCS Dental, we value our employees and offer a competitive benefits package, including:

• Competitive salary based on experience.
• The chance to provide care to military dependents, making a lasting impact.
• Comprehensive health, vision, and dental coverage.
• Health Savings Account (HSA), Long Term Disability, and Short-Term Disability & Life Insurance options.
• 401K with company matching contributions.

Commitment To Diversity And Inclusion

DOCS Health is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees and applicants, free from unlawful discrimination and harassment, ensuring everyone feels valued and respected.