Dental Treatment Coordinator/Assistant Manager

LEONI DENTAL CORP DBA Coastline Dental; San Juan Capistrano (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Job summary

Coastline Dental is seeking a Dental Treatment Coordinator/Assistant Manager to enhance patient experiences, manage treatment plans, and support front-office roles in a growing practice.

You will coordinate communication between patients and the dental team, educate patients on options and financial plans, and help with daily operations and staff training.

Qualifications

• Previous treatment coordination experience.
• Excellent written and verbal communication with patients.
• Ability to explain treatment options and financial plans.

Responsibilities

• Coordinate patient treatment plans and communicate with the dental team.
• Help manage daily operations, scheduling, and patient flow.
• Educate patients on options, insurances, and payment plans.
• Maintain accurate patient records and regulatory compliance.
• Support administrative tasks and patient management.
• Address patient inquiries with empathy and professionalism.
• Assist in marketing efforts to attract new patients.
• Train and mentor staff to uphold clinic standards.

Skills

Treatment coordination

Patient-centered communication

multitasking

Education

High school diploma

Dental assistant certification (plus)

Tools

Dentrix

Microsoft Office

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Training & development

About the Role:

Join Coastline Dental as a Dental Treatment Coordinator/Assistant Manager, where you'll play a pivotal role in enhancing patient experiences, managing treatment plans and supporting the roles within the front office. If you're passionate about dental care and thrive in a dynamic, growing environment, this is the perfect opportunity for you! Dental Manager position is available in future upon determination. Dental Managers are encouraged to apply. Bonus available. Full-time is also available upon determination.

Responsibilities:

• Coordinate patient treatment plans and ensure seamless communication between patients and dental team.
• Assist in managing daily operations, including scheduling and patient flow.
• Educate patients on treatment options, financial plans, and insurance benefits.
• Maintain accurate patient records and ensure compliance with dental regulations.
• Support the dental team with administrative tasks and patient management.
• Handle patient inquiries and resolve concerns with empathy and professionalism.
• Assist in marketing initiatives to attract new patients and retain existing ones.
• Train and mentor new staff members to uphold the clinic's standards of excellence.

Requirements:

• Previous treatment coordination.
• Strong knowledge of dental procedures and terminology.
• Excellent communication and interpersonal skills, with a patient-centered approach.
• Proficient in dental Dentrix software and Microsoft Office Suite.
• Ability to multitask and thrive in a fast-paced environment.
• High school diploma or equivalent; dental assistant certification is a plus.
• Strong organizational skills and attention to detail.
• Positive attitude and a commitment to providing exceptional patient care.

About Us:

At Coastline Dental, we provide exceptional dental care with a personal touch. Our patients love us for our friendly staff and commitment to their oral health, while our employees appreciate a supportive work environment that encourages growth and collaboration.