Dental Treatment Coordinator

Specialized Dental Partners; Stoughton (MA); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Competitive Compensation

Job summary

Specialized Dental Partners is seeking a Dental Treatment Coordinator for its Endodontic Center. You will welcome patients, guide them through treatment plans, discuss insurance coverage, and outline financial responsibilities while maintaining an exceptional patient experience.

The role emphasizes proactive communication, organized scheduling, and collaboration with referring offices to ensure smooth treatment completion. Monday–Friday, full-time with a patient-first focus.

Qualifications

• High school diploma or equivalent required.
• Minimum of three years of dental experience, preferably in treatment coordination, case presentation, scheduling, insurance, or dental front-office operations.

Responsibilities

• Welcome patients and create a positive, professional, and reassuring experience.
• Guide patients through recommended treatment plans with clarity, confidence, and compassion.
• Explain treatment recommendations, insurance benefits, estimated financial responsibility, and payment options.
• Help patients understand the value and urgency of completing recommended treatment.
• Schedule treatment efficiently while supporting patient needs and practice goals.
• Follow up consistently with patients who have not yet scheduled treatment.
• Identify and help resolve financial, scheduling, or communication barriers to care.
• Maintain an organized and productive schedule by responding quickly to openings and cancellations.
• Coordinate with referring offices to obtain referrals, imaging, clinical documentation, and other necessary information.
• Communicate effectively with doctors, clinical team members, administrative staff, patients, and referring practices.
• Maintain accurate patient records and document treatment and financial conversations.
• Build strong relationships with patients and referral partners.
• Take ownership of the patient journey from the initial referral through treatment completion.
• Contribute positive energy, teamwork, and a solutions-focused mindset to the practice each day.

Skills

Patient communication

Scheduling

Insurance knowledge

Team collaboration

Organized

Education

High school diploma or equivalent

Tools

Dental front-office software

Job description

Overview

Dental Treatment Coordinator

Endodontic Center

We are seeking an experienced, high-energy Treatment Coordinator to join our dynamic endodontic practice. This role is for someone who brings enthusiasm, confidence, and positive energy to every patient and team interaction. You will guide patients through their care, help them understand treatment and financial options, and create a seamless experience from referral through treatment completion.

You will thrive in this position if you are proactive, personable, organized, and motivated by helping patients move forward with the care they need. You enjoy building relationships, solving problems, creating momentum, and contributing to the success of a fast-paced specialty practice.

Schedule: Full Time, Monday-Friday 7:30am-4:00pm

Responsibilities

• Welcome patients and create a positive, professional, and reassuring experience.
• Guide patients through recommended treatment plans with clarity, confidence, and compassion.
• Explain treatment recommendations, insurance benefits, estimated financial responsibility, and payment options.
• Help patients understand the value and urgency of completing recommended treatment.
• Schedule treatment efficiently while supporting patient needs and practice goals.
• Follow up consistently with patients who have not yet scheduled treatment.
• Identify and help resolve financial, scheduling, or communication barriers to care.
• Maintain an organized and productive schedule by responding quickly to openings and cancellations.
• Coordinate with referring offices to obtain referrals, imaging, clinical documentation, and other necessary information.
• Communicate effectively with doctors, clinical team members, administrative staff, patients, and referring practices.
• Maintain accurate patient records and document treatment and financial conversations.
• Build strong relationships with patients and referral partners.
• Take ownership of the patient journey from the initial referral through treatment completion.
• Contribute positive energy, teamwork, and a solutions-focused mindset to the practice each day.

Qualifications

Requirements

• High school diploma or equivalent
• Minimum of three years of dental experience, preferably in treatment coordination, case presentation, scheduling, insurance, or dental front-office operations.

Qualifications

• Previous experience in an endodontic or specialty dental practice is strongly preferred.
• Knowledge of periodontal terminology and treatment is a plus.
• Strong understanding of dental insurance benefits, treatment estimates, financial arrangements, and patient payment options.
• Confident and comfortable discussing treatment and financial responsibilities with patients.
• Exceptional verbal and written communication skills.
• High-energy, enthusiastic, engaging, and patient-focused.
• Organized, proactive, dependable, and attentive to detail.
• Strong follow-up skills and ability to manage multiple priorities.
• A sense of urgency and ability to keep patients and processes moving forward.
• Professional demeanor and a genuine commitment to delivering an outstanding patient experience.
• Ability to work independently while remaining collaborative and accountable to the team.

We Offer

• Competitive Compensation
• Benefits Package: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Bring your energy, initiative, and ability to connect with patients - and make a meaningful impact every day.

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $20-$26 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.