Dental Treatment Coordinator

Stardentalpartners; Atlanta (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

401K

Medical, Dental, Vision

Life Insurance

Pet Insurance

Short Term Disability

Wellness incentives

Job summary

Intown Smile Studio in Atlanta, GA seeks a Full Time Dental Treatment Coordinator to join a patient‑centric team. You will welcome patients, explain treatment plans, schedule appointments, and coordinate records while ensuring smooth operations and accurate insurance handling.

Ideal candidates bring at least 2 years of front desk dental experience, familiarity with insurance, PMS scheduling, and a strong service mindset.

Qualifications

• High school diploma required.
• Minimum 2 years front desk experience in a dental practice with basic knowledge of insurance and PMS scheduling.
• Experience with Fee For Service practices/out-of-network insurance preferred.

Responsibilities

• Answer incoming calls including new patients and emergencies.
• Greet patients for positive first impressions.
• Explain treatment plans and practice policies to patients.
• Schedule appointments and manage records.
• Follow up on pending treatments and case acceptances.
• Coordinate with team to ensure goals for dental services are met.

Skills

Front desk experience

Insurance knowledge

PMS scheduling

Appointment confirmations

Dental terminology

Patient leads management

Microsoft Office

Phone line management

Customer service

Team player

Initiative

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Overview

Intown Smile Studio is now hiring a Full Time Dental Treatment Coordinator in Atlanta, Georgia!

We are seeking a new Full Time Dental Treatment Coordinatorto join our community of collaborative, high-quality clinical, business and operations professionals.

Full Time Dental Treatment Coordinator Schedule:

Tuesday - Thursday 6:30AM - 4:00PM

Friday 6:30AM -3:00PM

To learn more about this innovative practice: www.intownsmilestudio.com

Full Time Team Member Benefits

• Monthly Team Member Incentive Program
• Paid Time Off
• 401K
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Advantages

• Patient-centric community approach
• Established practices in modern facilities
• Private practice culture with complete business support
• Work/life balance
• Career growth
• Professional development
• Continuing education
• Employee Referral Bonus Program

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Welcome and greet patients for positive first impressions
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

Qualifications

• High school diploma
• Must Have a minimum of 2 years working front desk of dental practice, with basic knowledge of Insurance, Managing PMS Schedules, Appointment Confirmations, Dental Terminology, Etc.
• Experience with Fee For Service dental practices/Out of Network Dental Insurance
• Experience Managing Patient Leads with High Conversion Rate
• Microsoft Office Suite experience
• Familiar with Managing Electronic Communications and Multiple Phone Lines
• Excellent communication style both written and verbal and interpersonal skills
• Excellent Customer Service Skills
• Reliable and collaborative team member
• Goal Oriented-Team Player who takes Initiative and is Solution Driven
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.

About Us

At Intown Smile Studio, we’re more than a dental practice. We’re a team committed to delivering modern, comprehensive care with a focus on our patients’ overall health and wellness. Located in the heart of Midtown Atlanta, our practice combines general, family, cosmetic, and restorative dentistry with advanced technology and a unique approach to facial esthetics.

Led byDr. Susan Estep, our team is passionate about continued learning and staying at the forefront of advancements in dentistry. We take pride in providing high-quality care in a professional, welcoming environment and are excited to welcome team members who share our commitment to clinical excellence, growth, and creating an exceptional patient experience.

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.