Dental Specialty Care Coordinator

PDS Health; Superior (CO); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition Reimbursement

401K

Volunteer time off

Job summary

Marketplace Dental Group and Orthodontics is hiring a Specialty Healthcare Coordinator (SHC) to partner with supported Specialists and help patients commit to diagnosed treatments. You will educate patients on treatment choices, address objections, and keep specialists’ schedules productive to ensure a perfect patient experience.

The role requires understanding of the PDS system and financial options, with responsibilities spanning patient consultations, insurance pre-authorizations, daily

Qualifications

• High School Diploma or general education degree (GED).
• Travel might be required between offices.

Responsibilities

• Model company culture, values, standards and best operational practices based on the We Believe Behavioral Framework.
• Gain a financial commitment from the patient to start the treatment as diagnosed by the Specialist.
• Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs.
• Prioritization of Specialty coordination and consultation; Subject Matter Expert for treatment plans that include specialty treatment.
• Proactive management of the Specialists’ schedules to ensure that they are full, staggered, balanced, and productive with appropriate paperwork for treatment completed.
• Acts as a liaison for the office and specialty teams; facilitates communication, schedule considerations, consultations, treatment plan changes, and subsequent patient care with scheduling follow up appointments with specialty, GP and hygiene
• Understand and utilize all available financial options to give patients choices to start dentistry that fits in their budget
• Professionally overcome common patient objections to starting treatment prior to the patient arriving for their specialty appointment
• Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
• Active participant in daily morning huddles, monthly team meetings and any other meetings as required
• Thorough understanding of Specialty goals and metrics, including additional reports used for tracking key metrics and patient care
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
• Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
• Other duties and responsibilities as assigned

Skills

Office practices

Tech applications

Patient insurances

Results oriented

Patient advocate

Process oriented

Financial acumen

Interpersonal skills

Education

High School Diploma or GED

Job description

Marketplace Dental Group and Orthodontics is hiring a Specialty Healthcare Coordinator (SHC) to partner with supported Specialists and help patients commit to diagnosed treatments. You will educate patients on treatment choices, address objections, and keep specialists’ schedules productive to ensure a perfect patient experience.

The role requires understanding of the PDS system and financial options, with responsibilities spanning patient consultations, insurance pre-authorizations, daily