Dental Secretary - Part-Time

CHS Children's Hospital and Health System, Inc.; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

Children's Wisconsin is seeking a dedicated receptionist to support the Dental Center. You will triage calls, collect patient demographics and billing information, manage daily schedules, and schedule appointments to keep the clinic running smoothly.

The role requires strong customer service, excellent communication, and the ability to handle multiple tasks in a fast-paced dental setting. This is an on-site position at our Wisconsin location.

Qualifications

• High School graduate or GED/HSED or equivalent
• 2+ years related experience
• Prior experience in a dental setting
• Typing at least 35 words per minute preferred for data entry
• Excellent customer service and communication skills in a fast-paced setting

Responsibilities

• Triages phone calls and obtains necessary demographics and financial information for registration and billing
• Manages daily schedules and schedules patient appointments
• Performs general receptionist duties and supports the Dental Center operations

Skills

Customer service

Communication

Interpersonal skills

Typing 35 wpm

Detail-oriented

Education

High School diploma or GED/HSED

Tools

Microsoft Windows

Data entry

Job description

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day,

This position provides clerical support for the Dental Center including triaging phone calls, obtaining all necessary demographic and financial information needed for registration and billing, managing daily schedules, scheduling patient appointments, and performing general receptionist duties.

Requirements

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) secretarial or medical secretarial training or equivalent work experience
• Required 2+ years related experience
• Required Prior experience in a dental setting
• Preferred Ability to type at a minimum of 35 words per minute preferred to complete forms, letters and data entry.
• Requires excellent customer service, communication and interpersonal skills in order to serve a variety of people and to handle calls in an efficient, accurate, professional, and pleasant manner.
• Ability to maintain positive communication skills during stressful situations.
• Ability to work in a fast-paced setting.
• Must possess organizational skills necessary to perform multiple tasks including management of phone calls, coordinating clinic appointments and prioritizing other work independently.
• Ability to concentrate and pay close attention to detail in entering data, computer scheduling and scanning patient information.
• Knowledge of computer and keyboard, Microsoft Windows, word processing skills and the ability to troubleshoot basic PC issues.
• Ability to sit for long periods of time and walk when assisting with errands or carrying supplies.

Children's Wisconsin is an equal opportunity / affirmative action employer.

We are committed to creating a diverse and inclusive environment for all employees.

We treat everyone with dignity, respect, and fairness.

We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses

Dedicated solely to the health and well-being of children

We are the region's only independent healthcare system dedicated solely to the health and well-being of children.

In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options.

Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team.

Together we work to ensure that every child and family we serve receives nothing but the best.

Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine.