Dental Secretary - Part-Time

Children's Hospital and Health System; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Children's Wisconsin in Milwaukee seeks a Clerical Receptionist for the Dental Center. You will triage calls, collect demographics for registration and billing, and manage daily schedules while scheduling patient appointments.

The role requires excellent customer service, strong data entry and the ability to work in a fast-paced environment with good organizational skills.

Qualifications

• High School graduate or GED or equivalent required
• 2+ years related experience required
• Prior dental setting experience preferred
• Typing 35 wpm preferred
• Excellent customer service, communication and interpersonal skills
• Ability to work in a fast-paced setting with strong organizational skills

Responsibilities

• Triaging phone calls
• Gathering all necessary demographic and financial information for registration and billing
• Managing daily schedules
• Scheduling patient appointments
• General receptionist duties

Skills

Typing 35 wpm

Customer service

Communication skills

Data entry

Education

High School Diploma or GED

Tools

Microsoft Windows

Job description

At Children's Wisconsin, we believe kids deserve the best.

Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day.

Please follow this link for a closer look at what it's like to work at Children's Wisconsin: https://www.instagram.com/lifeatcw/

This position provides clerical support for the Dental Center including triaging phone calls, obtaining all necessary demographic and financial information needed for registration and billing, managing daily schedules, scheduling patient appointments, and performing general receptionist duties.

Requirements

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) secretarial or medical secretarial training or equivalent work experience Required
• 2+ years related experience Required
• Prior experience in a dental setting Preferred
• Ability to type at a minimum of 35 words per minute preferred to complete forms, letters and data entry.
• Requires excellent customer service, communication and interpersonal skills in order to serve a variety of people and to handle calls in an efficient, accurate, professional, and pleasant manner.
• Ability to maintain positive communication skills during stressful situations.
• Ability to work in a fast-paced setting. Must possess organizational skills necessary to perform multiple tasks including management of phone calls, coordinating clinic appointments and prioritizing other work independently
• Ability to concentrate and pay close attention to detail in entering data, computer scheduling and scanning patient information.
• Knowledge of computer and keyboard, Microsoft Windows, word processing skills and the ability to troubleshoot basic PC issues.
• Ability to sit for long periods of time and walk when assisting with errands or carrying supplies.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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