Dental Scheduling & Invoicing Specialist

Leixir Dental Group; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Leixir Dental Laboratories in Punta Gorda, FL is seeking an organized and detail-oriented individual to support the dental lab operations. You will input prescription details, patient information and due dates, maintain accurate LabTrac data and assist in expediting cases through the lab.

The role emphasizes accuracy, communication, and adherence to lab procedures, with a focus on timely on-time delivery and quality standards. It is an in-person position at the Florida lab location.

Qualifications

• Must have high school diploma or equivalent.
• Knowledge of dental lab products, materials and techniques preferred.
• Computer knowledge and ability to learn new programs quickly.

Responsibilities

• Maintain professional relationships with key personnel and managers to influence the development of broad company strategies.
• Input the doctor’s prescription details, patient information and due dates in our system accurately to ensure on-time delivery and expedite them through the lab.
• Assist and support the department ensuring accuracy in LabTrac and checking the accuracy of the Dentists Rx.
• Assist in keeping the department organized and flagging any late cases.
• Ensure compliance of all client requests and lab procedure authorizations, quality job standards, quality product standards and company policies and procedures.
• Prepare work to be shipped out after QC process; pack and wrap all cases that will be outsourced and are ready for shipping.
• Make non-technical phone calls to the dentist’s offices to retrieve missing information from Rx.
• Process and input patient due dates in our system accurately to ensure on-time delivery and expedite them through the lab.

Skills

Knowledge of dental lab products,材料等

Computer knowledge with ability to学習新プ

Education

High school diploma or equivalent

Job description

Job Description

Job Description

The Company: Leixir Dental Laboratories are full-service state-of-the-art dental labs which offer a complete range of leading-edge dental products. Our labs represent a perfect balance between innovative technology and traditional methods. We are the leader in state-of-the-art cosmetic and restorative dentistry, and our labs are committed to providing you with the best, most up-to-date products and services.

Your job:

• Maintain professional relationships with key personnel and managers to influence the development of broad company strategies.
• Input the doctor’s prescription details, patient information and due dates in our system accurately to ensure on-time delivery and expedite them through the lab.
• Assist and support the department ensuring accuracy in LabTrac and checking the accuracy of the Dentists Rx.
• Assist in keeping the department organized and flagging any late cases.
• Ensure compliance of all client requests and lab procedure authorizations, quality job standards, quality product standards and company policies and procedures.
• Prepare work to be shipped out after QC process; pack and wrap all cases that will be outsourced and are ready for shipping.
• Make non-technical phone calls to the dentist’s offices to retrieve missing information from Rx.
• Process and input patient due dates in our system accurately to ensure on-time delivery and expedite them through the lab.

Your skills:

• High school diploma or equivalent required.
• Knowledge of dental lab products, materials and techniques preferred.
• Computer knowledge with ability to learn new programs quickly.

Your qualities:

• Display enthusiasm and a positive attitude – you approach challenges with a can-do spirit and inspire others with your positive energy.
• Take initiative – you quickly and accurately identify roadblocks, rally your resources, provide options to our partners, and execute unafraid to ask questions.
• Autonomous leaner – you can think, act, and pursue your studies independently; you’re motivated to learn about the dental lab space.
• Excellent written and verbal communication – you understand that communication is key in preventing and turning around a subpar poor experience. Excellent communication is precise, clear, compelling, and personable.
• Organized with a strong attention to detail and accuracy.
• Receiving feedback is important to you – you know that coaching, feedback, and direction are delivered with good intention and necessary to grow and level-up in the organization.
• Able to be flexible – you can easily shift priorities and manage your time effectively.
• Diplomatic – you take care to weigh outcomes, think about your response, manage realistic expectation.

Location:

This position is located in Punta Gorda, FL

Our network of dental laboratories spans six states, with labs in Florida, Connecticut, Maryland, Mississippi, Rhode Island, Texas, and New York. The Leixir Home Office is in Tampa, Florida.

Interview Process

As a part of our commitment to creating a fair, equitable, and positive interview experience for all candidates, we offer full transparency of our interview stages to give applicants an idea of the time and effort involved.

1. Information Screening: The Talent Manager will have a 20-to-30-minute phone conversation focused on relevant work experience, compensation, role overview, and answering any questions you may have.
2. Panel Interview: 45-minute interview with the Operations Manager. This will take place at the lab and will dive deeper into the role, technical knowledge, and requirements of the position. The candidate will have the opportunity to meet the team, tour the workplace, and gain a better understanding of the job’s functions.
3. Offer: T