Dental Supervisor

University of Minnesota School of Dentistry; Portland, Northern (OR, KY); Hybrid; USD 43,000 - 52,000; Full time

Benefits offered by this job

Health insurance (100% employer-paid)

Profit sharing & 403(b)

Generous PTO and holidays

Job summary

Yakima Valley Farm Workers Clinic in Portland, OR is seeking a Dental Supervisor to lead the Dental Department. You will coach, train, and evaluate staff, manage recruitment, and ensure compliance with policies.

The role also covers scheduling, ROI requests, and reporting, while fostering an inclusive, high-performing team in a busy community health setting. Benefiting from 100% employer-paid health insurance, a profit-sharing plan, and generous PTO, you will join a mission-driven organization

Qualifications

• High School Diploma or GED required.
• Associate of Arts Degree or two years' equivalent experience in a dental clinic or office management preferred.
• Bachelor's Degree may substitute for 4 years of the required experience.
• Associate's Degree may substitute for 2 years of the required experience.
• EFDA certification preferred within 90 days of hire.
• Dental Assisting National Board of Radiology Proficiency preferred.
• CPR certification within 30 days of hire.

Responsibilities

• Coaches, mentors, and trains direct report staff. Conducts performance evaluations.
• Supports staff growth and development with educational opportunities.
• Recruitment and selection of dental staff; orientations and onboarding.
• Builds an inclusive, collaborative work environment and strong leadership in hiring and retention.
• Plans and manages daily functions of the Dental Department and ensures coverage.
• Manages Provider schedules to meet targets.
• Reviews Epic reports for fee eligibility, utilization, and recall follow-up.
• Manages telephone service factor daily.
• Monitors ROI surveys and implements improvements.
• Handles Release of Information requests with Risk Management.
• Prepares leadership reports and daily reconciliation forAccounting/Billing.
• Monitors staff compliance with policies and standards of YVFWC.
• May assist Dentist with charting, X-rays, and materials mixing.
• Tracks AP docs and forwards for approval.
• Performs general admin tasks and acts as primary contact for IT issues.
• Performs clinical duties aligned with TJC, HRSA, and YVFWC standards.
• Performs other duties as assigned.

Skills

Supervisory experience

Effective communication skills

Multitasking

Bilingual (English/Cantonese/Vietnam/V

Computer proficiency (EDR, Word, Excel

Education

GED or High School Diploma

Associate of Arts Degree or two years' equivalent experience in a dental clinic or office management

Bachelor's Degree may substitute for 4 years of experience

Associate's Degree may substitute for 2 years of experience

EFDA certification preferred

Dental Assisting National Board of Radiology Proficiency

CPR certification within 30 days

Tools

Electronic Dental Record (EDR)

Word

Excel

Job description

Position Title: Dental Supervisor

City: Portland

State/Territory: US-OR

Employment Duration: Full time

Offer Relocation: No

Excempt Status: Non-exempt

ID: 17306

Join our team as a Dental Department Supervisor at Rosewood Family Health Center in Portland, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• 1 FTE (40 hours per week)
• $31.07-$38.05 DOE with the ability to go higher for highly experienced candidates
• $7,000.00 Hiring/Retention Bonus Structure:
  • At Hire: $2,100.00
  • At 180 days (6 months): $2,800.00
  • At 12 months: $2,100.00
  • Bonus will be pro-rated based on Full Time Equivalency (FTE)

Benefits

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You'll Do:

• Coaches, mentors, and trains direct report staff. Assesses competencies of staff, provides continuous performance management, and conducts employee performance evaluations. Addresses performance and/or behavior issues, clarifying expectations and providing feedback.
• Supports staff growth and development. Assesses the educational and experience needs of all levels of staff in collaboration with the individual. Encourages staff to seek educational opportunities incorporating job related training in addition to mandatory training.
• Responsible for the recruitment and selection of dental support staff. Participates in the recruitment and selection of the Hygienist and Dentist positions. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
• Builds and maintains a positive, collaborative & inclusive work environment that values a range of perspectives and approaches. Demonstrates strong leadership in hiring, managing, and retaining high-performing team members from our local communities. Fosters a culture of employee engagement and continuous improvement.
• Plans and manages the daily functions of the Dental Department. Delegates, assigns, and coordinates work, ensuring an efficient workflow that achieves the departmental mission and objectives. Ensures on-going coverage is provided for all support staff, filling in as needed.
• Manages Provider schedules to ensure scheduling guidelines are followed, schedule is full, and daily targets are met.
• Reviews and monitors various reports and work queues in the Epic system to include sliding fee eligibility and utilization as well as registry and recall follow up.
• Manages telephone service factor on a daily basis.
• Manages AIDET patient communication surveys, compiles communicates results, and makes any process or procedure changes necessary to implement identified improvements.
• Manages the process for all Release of Information (ROI) requests. Coordinates with Risk Management regarding healthcare information to be provided prior to release.
• Prepares various reports for leadership as requested and ensures the daily reconciliation reports for the Accounting and Billing Departments are completed and forwarded in accordance with established procedures.
• Monitors staff compliance with all policies, procedures, and standards of Yakima Valley Farm Workers Clinic (YVFWC).
• May assist Dentist with charting, procedures, X-rays, and materials mixing in accordance with generally accepted dental practices.
• Keeps track of accounts payable documentation such as purchase orders, invoices, check requests, and supply orders. Forwards documents to the Clinic Administrator for approval and signature.
• Conducts a variety of generalized administrative tasks and acts as the primary office contact for fielding questions with other departments such as Information Services related issues.
• Performs clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements.
• Perform other duties as assigned

Qualifications:

• High School Diploma or General Education Diploma (GED).
• Associate of Arts Degree or two years' equivalent experience in a dental clinic or office management in a healthcare environment preferred.
• Five years' experience in a dental office (front or back) and/or medical office (front) required.
• Bachelor's Degree may substitute for 4 years of the required experience.
• Associate's Degree may substitute for 2 years of the required experience.
• One year's supervisory experience preferred.
• EFDA (Expanded Functions Dental Assistant) certification preferred within 90 days of hire.
• Dental Assisting National Board of Radiology Proficiency preferred.
• Cardiopulmonary Resuscitation (CPR) certification within 30 days of hire.
• Bilingual (English/Cantonese/Vietnamese/Spanish) preferred. Must demonstrate the ability to communicate at level 10.
• Knowledge of established infection control techniques, concepts, and principles of practice.
• Knowledge of medical and dental terminology, dental anatomy, dental materials, and instruments preferred.
• Knowledge of medical records management preferred.
• Effective verbal, written, and listening communication skills.
• Ability to effectively interact with a variety of patients, patients' families, and employees in a professional manner.
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
• Basic proficiency with a variety of computer programs including Electronic Dental Record (EDR), Word, and Excel.

Our Mission Statement

"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being."

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!

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