Dental Receptionist (Front Desk) - Paducah, KY

University of Louisville; Louisville (KY); On-site; USD 22,000 - 33,000; Full time

Job summary

The University of Louisville School of Dentistry in Paducah, KY is seeking a Dental Receptionist to join our front office team in a non-campus location. This role handles patient check-in, insurance verification, payments, scheduling, and HIPAA compliance.

As the first point of contact, you will ensure accurate patient information, manage a multi-line phone system, and coordinate with clinicians to deliver patient-centered care while maintaining a friendly, efficient front desk environment.

Qualifications

• High school diploma or equivalent with 1+ year of related experience, or an equivalent combination of education, training and work experience.

Responsibilities

• Works with faculty, peers, and supervisors to deliver customer service oriented and patient centered care
• As the first point of contact with the patient, checks patients in daily, confirming their contact information, current insurance, and consent forms, and registering new patients when needed
• Verifies insurance and details benefit coverage for patients when appropriate
• Conducts financial transactions, accepts and posts payments, issues receipts, and balances cash drawer at end of day
• Creates, reviews, and manages payment plans with patients
• Answers the phone in a timely and professional manner, managing a multi-line system
• Schedules patient appointments as necessary
• Maintains HIPAA, OSHA and Infection Control compliance at all times
• Other duties as assigned

Job description

Department:

Location: Non-Campus Other

Time Type: Full time

Worker Type: Regular

Job Req ID: R109495

Minimum Requirements: High school diploma or equivalent and one or more years of related experience, or an equivalent combination of education, training and work experience. Grade 1 (Hourly)

Position Description: The University of Louisville School of Dentistry is seeking to hire a Dental Receptionist. This Dental Receptionist position is a front office position in our Paducah practice located at 5200 Alben Barkley Dr, Paducah, KY 42001.

Benefits - The University of Louisville has an exceptional benefits package; to learn more about our benefits please visit here.

Essential Duties and Responsibilities

• Works with faculty, peers, and supervisors to deliver customer service oriented and patient centered care
• As the first point of contact with the patient, checks patients in daily, confirming their contact information, current insurance, and consent forms, and registering new patients when needed
• Verifies insurance and details benefit coverage for patients when appropriate
• Conducts financial transactions, accepts and posts payments, issues receipts, and balances cash drawer at end of day
• Creates, reviews, and manages payment plans with patients
• Answers the phone in a timely and professional manner, managing a multi-line system
• Schedules patient appointments as necessary
• Maintains HIPAA, OSHA and Infection Control compliance at all times
• Other duties as assigned

Please note that any selected candidate's hire date may be effective no earlier than January 5, 2027.

Compensation will be commensurate to candidate experience.

Target Compensation Maximum: $23.66

Target Compensation Minimum: $15.76

Compensation will be commensurate to candidate experience.

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.

Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.