Dental Receptionist

Specialized Dental Partners; Shelby Township (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading dental practice is seeking a friendly and organized Dental Receptionist to be the first point of contact for patients. This role involves scheduling appointments, managing patient communications, and ensuring compliance with HIPAA regulations in a fast-paced environment. Join a dedicated team that values excellent patient experience and offers a comprehensive benefits package for full-time employees.

Benefits

Competitive Compensation

Comprehensive Benefits Package

Paid Time Off

Paid Holidays

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service experience is essential.
• Experience in a dental or medical office setting preferred.

Responsibilities

• Greet patients warmly and ensure a welcoming environment.
• Schedule and confirm appointments, manage provider calendars.
• Process payments and handle billing accurately.

Skills

Customer Service

Communication

Organization

Attention to Detail

Education

High school diploma or equivalent

Tools

Dental practice management software

Microsoft Office

Job description

Overview

Dental Receptionist

Orchard Endodontics

Shelby Township, MI

We are seeking a friendly and organized Dental Receptionist to join our dedicated team. You’ll be the first point of contact for our patients, playing a vital role in delivering an excellent patient experience and supporting the smooth operation of our dental practice.

Schedule: Monday-Thursday 7:30am-5pm and Friday 7:30am-4pm

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment
• Schedule and confirm appointments, manage provider calendars
• Answer phone calls, respond to inquiries, and manage patient communication
• Verify insurance coverage and obtain necessary pre-authorizations
• Process payments, handle billing, and maintain accurate financial records
• Maintain patient records and ensure accurate data entry
• Coordinate patient flow and assist with administrative support as needed
• Ensure compliance with patient confidentiality and HIPAA regulations
• Please note that additional responsibilities may be assigned

Qualifications

Requirements

• High school diploma or equivalent
• 1+ years of customer service experience

Preferred Skills

• 1+ years of experience in a dental or medical office setting
• Excellent communication and customer service skills
• Reliable, organized, and detail-oriented
• Experience with dental practice management software
• Proficiency with computers, including Microsoft Office applications
• Knowledge of dental insurance and billing procedures

We Offer

• Competitive Compensation
• Comprehensive Benefits Package for Full Time Employees: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies andindependently owned supported clinical practicesare proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $20 - $25 per hour based on full-time employment. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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