Dental Receptionist

First Impressions Dental; San Diego (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

A dental practice in San Diego seeks a skilled Dental Receptionist to join their team. The ideal candidate will be organized and proactive, responsible for managing patient interactions, verifying insurance benefits, and ensuring a smooth administrative process within the office. If you have a strong understanding of dental insurance and enjoy working in a fast-paced environment, we would love to hear from you.

Qualifications

• Strong understanding of dental insurance processes.
• Experience with practice management software preferred.

Responsibilities

• Greet patients and manage appointment schedules.
• Verify dental insurance benefits and obtain pre-authorizations.
• Maintain accurate patient records and manage payments.

Skills

Organization

Communication

Attention to Detail

Education

High School Diploma

Dental Assistant Certification

Job description

Are you an organized, friendly, and detail-oriented individual with a strong understanding of dental insurance? We are looking for a skilled and proactive Dental Receptionist with a proven ability to handle insurance verification to join our team.

About the Role :

As our Dental Receptionist, you will be the first point of contact for our patients, setting the tone for their experience. A significant part of this role involves accurately verifying patient insurance benefits to ensure smooth financial transactions and minimize patient confusion.

Key Responsibilities :

• Warmly greet and welcome patients upon arrival.
• Answer phones, schedule appointments, and manage the practice's calendar efficiently.
• Verify dental insurance benefits (eligibility, limitations, deductibles, co-pays, etc.) for new and existing patients prior to their appointments.
• Communicate insurance information clearly and concisely to patients.
• Obtain necessary pre-authorizations for complex procedures.
• Update and maintain accurate patient insurance records in the practice management software.
• Collect patient payments and co-pays.
• Prepare and process new patient paperwork.
• Maintain a clean and organized reception area.
• Assist with administrative tasks as needed to support the dental team.
• Maintain patient confidentiality in accordance with HIPAA regulations.