Dental Receptionist

Specialized Dental Partners; Monroe (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading dental practice in Monroe is seeking a friendly and organized Dental Receptionist to create an excellent patient experience. The ideal candidate will manage schedules, handle communications, and ensure compliance with patient confidentiality standards. This full-time position offers a competitive compensation package and a supportive work environment.

Benefits

Competitive Compensation

Comprehensive Benefits Package including Medical, Dental, Vision, and 401K

Paid Time Off and Paid Holidays

Qualifications

• 1+ years of customer service experience is required.
• 1+ years of experience in a dental or medical office setting is preferred.

Responsibilities

• Greet patients and ensure a welcoming environment.
• Schedule and confirm appointments.
• Verify insurance coverage and manage patient communications.

Skills

Customer Service

Bilingual (English/Spanish)

Communication

Organization

Detail-oriented

Education

High school diploma or equivalent

Tools

Dental practice management software

Microsoft Office applications

Job description

Overview

Dental Receptionist

Snow Endodontics

Monroe, NC

We are seeking a friendly and organized Dental Receptionist to join our dedicated team. You’ll be the first point of contact for our patients, playing a vital role in delivering an excellent patient experience and supporting the smooth operation of our dental practice.

Schedule: Full Time Monday, Tuesday, Wednesday and Friday

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment
• Schedule and confirm appointments, manage provider calendars
• Answer phone calls, respond to inquiries, and manage patient communication
• Verify insurance coverage and obtain necessary pre-authorizations
• Process payments, handle billing, and maintain accurate financial records
• Maintain patient records and ensure accurate data entry
• Coordinate patient flow and assist with administrative support as needed
• Ensure compliance with patient confidentiality and HIPAA regulations
• Please note that additional responsibilities may be assigned

Qualifications

Requirements

• High school diploma or equivalent
• 1+ years of customer service experience

Preferred Skills

• Bilingual (English/Spanish)
• 1+ years of experience in a dental or medical office setting
• Excellent communication and customer service skills
• Reliable, organized, and detail-oriented
• Experience with dental practice management software
• Proficiency with computers, including Microsoft Office applications
• Knowledge of dental insurance and billing procedures

We Offer

• Competitive Compensation
• Comprehensive Benefits Package for Full Time Employees: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies andindependently owned supported clinical practicesare proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $21 - $26 per hour based on full-time employment. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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