Dental Receptionist

Main Street Dental Care; Union City (NJ); On-site; USD 35,000 - 48,000; Full time

Job summary

Join a dedicated dental practice as a Dental Receptionist. In this role, you will manage front desk operations and ensure patients receive excellent service. You will thrive in a team-oriented environment that values detail, kindness, and professionalism, helping enhance patient care.

Benefits

Paid time off

Qualifications

• 1-2 years of front desk experience
• Intermediate to expert knowledge in Microsoft Office Suite
• Experience with EagleSoft is a plus

Responsibilities

• Manage front desk operations including patient scheduling
• Handle insurance management and accounts receivables
• Collaborate with Office Manager on workflow optimizations

Skills

Fluent in English and Spanish

Excellent communication skills

Detail oriented

Organizational skills

People skills

Tools

Microsoft Office Suite

EagleSoft

Job description

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About The Role

We are looking for a detail oriented and people-focused Front Office Associate to join our expanding team! You’ll be managing all of our frontdesk workflows - including patient scheduling and management, accounts receivables, inventory order placement and more. You’ll become an expert at navigating our frontdesk and backdesk software, will be the first and last touchpoint with all patients (ensuring excellent service quality!), and ensure the frontdesk operations are running smoothly. If you have an eye for detail and are a people-person, this is the job for you!

Benefits:

• Paid time off
  
  
  

About The Role

We are looking for a detail oriented and people-focused Front Office Associate to join our expanding team! You’ll be managing all of our frontdesk workflows - including patient scheduling and management, accounts receivables, inventory order placement and more. You’ll become an expert at navigating our frontdesk and backdesk software, will be the first and last touchpoint with all patients (ensuring excellent service quality!), and ensure the frontdesk operations are running smoothly. If you have an eye for detail and are a people-person, this is the job for you!

What You’ll Do

• End-to-end frontdesk operations management
• Patient scheduling and management - ensuring all of our patients receive excellent, professional and friendly service from start to finish
• Insurance management - from applications to payment submissions
• Accounts receivables - ensure that our AR is managed in an organized and safe manner
• Accounts payables - work with our back office team to order essential dental supplies
• Work with our Office Manager on workflow optimizations
• Ad hoc duties that will crop up during expansion
  
  
  

Required Qualifications

• 1-2 years of frontdesk experience
• Fluent in English and Spanish
• Excellent communication skills
• Intermediate to expert knowledge in Microsoft Office Suite - primarily Word and Excel
• People-person - you love to work with people, and can manage even the most difficult situations with a level-head and a smile
• Self-starter - can work well independently
• Detail oriented and very organized, as you’ll be managing several workflows in tandem
• Team player
  
  
  

Preferred Qualifications

• Experience with EagleSoft
• Experience working in a clinical setting
• Experience with operatory treatment set up and an understanding of standard clinical procedures
• X-ray license, or experience taking X-rays
  
  
  

About Us

We're more than just a dental practice- we're a tight-knit community and dental practice dedicated to fostering love, compassion, and excellence in oral health care. Our lead dentist, Dr. Villalobos, is the epitome of professionalism, skill, and dedication. Her passion led her to graduate from the prestigious New York University College of Dentistry as she continuously pursues and participates in continuing education classes to stay up to date on new scientific findings and cutting-edge technologies. Her knowledge and 30+ years of experience, coupled with her unwavering passion, make her an expert in her field.

Among our team members are several experienced doctors, including Dr. Patti and Dr. Suero, both graduates of Columbia University, with over 30 years of training and experience in North Jersey. Dr. Patti specializes in pediatric dentistry, while Dr. Suero focuses on serving the underserved Latinx community.

With a patient-centered approach, we prioritize individual needs and preferences, striving to exceed expectations with every visit. Our dedication to excellence drives us to provide top-quality service, setting the standard for dental care in our community.

Equal Opportunity Statement

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Dentists

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