Dental Receptionist

Hilltown Community Health Centers, Inc.; Huntington (AR); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Paid vacation

Personal and sick time

Retirement plan with employer match

Career development opportunities

And much more!

Job summary

Hilltown Community Health Centers, Inc. in Huntington, MA is seeking a full-time Dental/Medical Receptionist to greet patients, schedule appointments, collect documentation, and accurately enter information into the electronic health record.

The role requires strong organization, confidentiality, and customer service in a mission-driven team. You will interact with diverse patients, maintain HIPAA standards, and contribute to a welcoming patient experience while supporting our community health

Qualifications

• High school diploma or equivalent.
• Previous experience in a medical/dental office desirable.
• Computer experience/skills required, EMR experience preferred.
• Must be well organized and professional.
• Ability to maintain strict confidentiality of patient information in accordance with HIPAA and HCHC policy required

Responsibilities

• Interact with patients and schedule appointments, collecting required documentation.
• Enter patient information into the electronic health record, including how patients self-identify, and call to remind patients of upcoming appointments.
• Answer patient questions as needed.

Skills

Detail-oriented

Time management

Computer skills

Organizational skills

Education

High school diploma or equivalent

Tools

EMR

Job description

Our Culture: Why work with us?

At the heart of our organization is our people. We’re driven by a shared mission to serve others and make a meaningful impact in our community. Our team is passionate, dedicated, and supportive, creating a workplace where collaboration and service thrive. We reward this commitment with a comprehensive benefits package, including career development opportunities, paid time off, loan repayment programs and the chance to make a difference in the lives of those in Western Massachusetts. Join us in helping our community thrive!

Our Mission:

Our mission is to create access to high quality integrated health care and promote well-being for individuals, families, and our communities. As a Federally Qualified Health Center with a focus on integrated, primary care, we believe that every human has the right to access whole health. We have locations in Amherst, Huntington, and Worthington, as well as a school-based health center at Gateway Regional Middle/High School in Huntington.

A day in the life of this role:

In this highly visible role, you will be reporting to the Dental Reception Supervisor. This position will highlight your strengths of exhibiting compassion and empathy as your days will be filled with interacting with our patients, successfully scheduling them for appointments, ensuring that they know what documentation they need to provide to be seen and then collecting and storing that information. You will use your detail-oriented, strong time management, computer, and organizational skills to enter all information into our electronic health record, including detailed information regarding how the patient self-identifies, making calls to remind patients of upcoming appointments and answering patient questions. Your considerate and open demeanor towards others, coupled with your understanding that our patients are treasured for their uniqueness, reflects your mission-oriented character. Your unwavering dedication to our core goal of delivering exceptional care and promoting well-being will be your top priority.

What's in it for you:

Teamwork: Your independent work ethic will be recognized and valued, while your contributions as a collaborative and respectful team player will be celebrated.

Growth: HCHC is committed to your professional development, offering support and resources to expand your skills and deepen your understanding of providing high-quality, integrated care.

Impact: This position allows you to make a direct impact on the health and well-being of your friends, neighbors, and the entire community.

Benefits:

Enjoy comprehensive benefits starting on day one, including

• health insurance
• dental and vision coverage
• paid vacation
• personal and sick time
• retirement plan with employer match
• career development opportunities
• and much more!

Requirements

• High school diploma or equivalent.
• Previous experience in a medical/dental office desirable.
• Computer experience/skills required, EMR experience preferred.
• Must be well organized and professional.
• Ability to maintain strict confidentiality of patient information in accordance with HIPAA and HCHC policy required

What we need from you:

• You are trustworthy, responsible, independent, take ownership and deliver results.
• You have unquestionable integrity, credibility, and character. You have demonstrated high moral and ethical behavior.
• You are willing to embrace challenges, and you are comfortable with uncertainty.
• Commitment to working with diverse populations as well as a commitment to the health of our communities.
• Human-centered, strength-based approach to working with colleagues and clients.

Competencies and Attributes:

• You are trustworthy, responsible, independent, take ownership and deliver results.
• You have unquestionable integrity, credibility, and character. You have demonstrated high moral and ethical behavior.
• You are willing to embrace challenges, and you are comfortable with uncertainty.
• Commitment to working with diverse populations as well as a commitment to the health of our communities.
• Human-centered, strength-based approach to working with colleagues and clients.

Hours:

Fulltime; 40 hours/ week

Location:

Huntington, MA; Worthington, MA

Pay Range:

$17-$26/hr