Dental RCM & Credentialing Leader

Swish Smiles; Austin, Northern (TX, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus opportunities

Short-term disability

Paid holidays and time off

Opportunities to grow

And more!

Job summary

Swish Dental is seeking a highly motivated RCM Manager to lead revenue cycle and credentialing activities at our Austin practice. The role focuses on optimizing revenue, reducing denials, ensuring timely submissions, and building strong payer relationships.

You will supervise the RCM and credentialing teams, coach staff, and drive process improvements while maintaining a patient-centered, inclusive workplace. This on-site position offers growth opportunities and comprehensive benefits.

Qualifications

• 5+ years of experience in dental revenue cycle management.
• 2+ years of experience managing and leading a team of revenue cycle and credentialing professionals.
• High school diploma or equivalent required.

Responsibilities

• Develop and implement strategies to optimize the entire revenue cycle, focusing on maximizing revenue generation and minimizing claim denials.
• Oversee all billing, coding, collections, and denial management activities.
• Ensure accurate and timely claim submission to all insurance payers.
• Analyze and identify areas for improvement in the revenue cycle process.
• Manage and monitor KPIs such as collection rates, AR days, and denial rates.
• Develop and maintain relationships with insurance companies to maximize reimbursements.
• Manage the credentialing process for all dentists within the organization and provider enrollments.
• Negotiate dental fee schedules with insurance companies to secure optimal reimbursement rates.
• Provide leadership and direction to the revenue cycle and credentialing teams; coach and mentor staff.
• Foster accountability and teamwork within the department; mitigate fraud and abuse risks.

Skills

Revenue cycle optimization

Leadership

Vendor relationships

Analytics/KPIs

Communication

Problem solving

Interpersonal skills

Education

High school diploma

Job description

Swish Dental is seeking a highly motivated RCM Manager to lead revenue cycle and credentialing activities at our Austin practice. The role focuses on optimizing revenue, reducing denials, ensuring timely submissions, and building strong payer relationships.

You will supervise the RCM and credentialing teams, coach staff, and drive process improvements while maintaining a patient-centered, inclusive workplace. This on-site position offers growth opportunities and comprehensive benefits.