Dental Practice Manager

Frontline Source Group Holdings, LLC dba dfwHR; Humble (TX); Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-based bonus

Onsite leadership role

Direct collaboration with ownership

Ownership of established practice's 운영

Descripción de la vacante

dfwHR is seeking a Dental Practice Manager for a pediatric dental practice in Humble, TX. The role requires ownership of operations, profitability, and team leadership, with a focus on growth and quality patient care.

The director of operations will drive strategies to optimize scheduling, production, collections, and staff development while collaborating closely with ownership to implement improvements and scalable processes.

Formación

• Demonstrated leadership experience in dental practice management or healthcare operations.
• Strong understanding of scheduling, patient flow, revenue cycle, and operational performance.
• Proven ability to manage employees, set expectations, and drive accountability.
• Ability to interpret production reports, collections, financial data, and KPIs.
• Bilingual English and Spanish communication is a plus.

Responsabilidades

• Oversee daily operations including scheduling, patient flow, staffing, and resource utilization.
• Monitor production, collections, accounts receivable, labor costs and overall profitability; report to ownership.
• Lead staffing decisions: scheduling, recruiting, onboarding, performance management, retention.
• Develop and execute growth strategies to increase patient volume and profitability.
• Enhance patient experience, front-office operations, and practice systems using Dentrix Ascend.

Conocimientos

Leadership experience

Dental practice operations

Financial analysis / KPI

Staffing / recruiting

Onsite decision making

Bilingual English/Spanish

Team development

Herramientas

Dentrix Ascend

Dentrix

Descripción del empleo

Dental Practice Manager

Our client in Humble, Texas, has an immediate need for an experienced Dental Practice Manager to oversee the daily operations, financial performance, team leadership, and continued growth of an established pediatric dental practice. This is a direct hire opportunity for a results driven dental operations professional who wants to take ownership of an entire practice rather than simply manage daily schedules and employees. The ideal candidate will bring a strong combination of dental practice operations, financial management, team leadership, and business development experience. We are looking for an operator, not simply an office manager. This individual must be comfortable making decisions, identifying opportunities for improvement, implementing solutions, and taking accountability for measurable results.

Practice Manager Company Profile

Our client is an established, independently owned pediatric dental practice serving children and families throughout the Humble and surrounding Houston communities. The practice has been operating for approximately 11 years and provides comprehensive pediatric dental services, including preventive care, restorative dentistry, sedation services, and general anesthesia. The organization is also expanding its orthodontic services. The practice is entering an exciting phase of operational improvement and growth, creating an opportunity for an experienced leader to make a meaningful impact on its future.

Practice Manager Role

The Director of Operations / Practice Manager will assume responsibility for the overall business and operational performance of the practice, working directly with ownership to strengthen profitability, improve patient experience, develop the team, and drive sustainable growth.

Practice Operations and Financial Performance

Oversee daily operations, ensuring efficient scheduling, patient flow, staffing, and resource utilization. Monitor production, collections, accounts receivable, labor costs, and overall practice profitability. Analyze key performance indicators and develop measurable improvement strategies. Identify opportunities to improve operational efficiency, reduce unnecessary expenses, and increase production. Develop and maintain budgets while evaluating spending decisions based on return on investment. Establish consistent reporting processes and communicate performance results to ownership. Implement operational systems that allow the practice to function effectively with minimal daily owner involvement.

Team Leadership and Accountability

Lead, coach, and develop administrative and clinical support employees. Take ownership of staffing decisions, scheduling, recruiting, onboarding, performance management, and employee retention. Establish clear expectations and accountability throughout the practice. Address performance concerns and operational challenges proactively. Develop staffing strategies that balance employee stability, patient demand, and labor costs. Support recruitment and onboarding of associate dentists in coordination with ownership. Foster a positive, professional, and performance driven workplace culture.

Practice Growth and Patient Development

Develop and execute strategies to increase patient volume, production, and practice profitability. Improve appointment scheduling, treatment acceptance, patient retention, and recall processes. Identify opportunities to reduce cancellations, no shows, and unused appointment capacity. Support strategies to expand the practice's commercially insured and PPO patient population. Collaborate with marketing resources to evaluate advertising effectiveness and generate measurable results. Develop community outreach initiatives and referral relationships with schools, physicians, and other local organizations. Track marketing performance, patient acquisition, and return on investment. Identify opportunities to improve provider utilization and maximize available appointment capacity.

Patient Experience and Practice Systems

Ensure exceptional patient and family experiences throughout the practice. Oversee front office operations, patient communications, appointment coordination, and service recovery. Maintain high standards of professionalism, regulatory compliance, and patient safety. Utilize dental practice management software to monitor performance and improve workflows. Support the implementation and optimization of Dentrix Ascend. Establish regular team meetings, performance reviews, and operational reporting. Develop sustainable processes that support continued practice growth.

Practice Manager Background Profile

Required Qualifications

• Demonstrated leadership experience in dental practice management or comparable healthcare operations.
• Strong understanding of practice scheduling, staffing, patient flow, revenue cycle processes, and operational performance.
• Proven experience managing employees and holding teams accountable.
• Ability to interpret production reports, collections, financial data, and operational KPIs.
• Demonstrated success identifying operational problems and implementing measurable improvements.
• Strong business judgment, organizational skills, and financial acumen.
• Ability to independently manage daily operations and make sound business decisions.
• Excellent communication, leadership, and conflict resolution skills.
• Willingness to work onsite and remain actively involved in daily practice operations.

Preferred Qualifications

• Experience managing a multi provider dental practice.
• Pediatric dentistry experience.
• Experience in general dentistry or orthodontic practice operations.
• Experience with Dentrix or Dentrix Ascend.
• Demonstrated success increasing practice production, profitability, or patient volume.
• Experience improving PPO patient growth and insurance mix.
• Experience recruiting, onboarding, and developing dental providers and support staff.
• Experience implementing operational improvements and performance reporting.
• Bilingual English and Spanish communication skills.

Practice Manager Features and Benefits

• Performance based bonus opportunities tied to measurable operational and financial results.
• Full time, onsite leadership opportunity.
• Direct collaboration with practice ownership.
• Opportunity to take ownership of an established practice's operations and growth.
• Ability to implement new systems, processes, and performance initiatives.
• Opportunity to make a lasting impact on patient experience, employee development, and business success.

Director of Operations / Practice Manager Ideal Candidate

The ideal candidate is a confident, commercially minded dental operations leader who has demonstrated the ability to improve practice performance through effective leadership, financial discipline, and operational execution. This person does not simply identify problems or make recommendations. They take ownership, develop practical solutions, implement changes, and measure results. A successful candidate will have a track record of improving practice production, strengthening team performance, managing expenses, and developing strategies that support sustainable growth. This is an opportunity for someone who wants to run a practice like a business while maintaining an exceptional standard of patient care.